Source Job

• Lead and coach a high-performing team of Account Managers to drive client retention and growth.
• Drive consultative sales strategies, including renewals, upsells, and cross-sells to deliver measurable business outcomes.
• Use data and analytics to guide account strategy, monitor client health, and inform strategic decisions.

Lightcast is a global leader in labor market insights, working with partners across six continents to drive economic prosperity and mobility. They are an equal opportunity employer with offices in the US, UK, Europe, and India, committed to diversity and inclusion.

• Build and nurture strong client relationships with home services clients, acting as the primary point of contact for digital marketing strategies.
• Develop and implement comprehensive digital marketing strategies including SEO, paid advertising, and social media to achieve client objectives.
• Manage client budgets, monitor campaign performance, and identify upsell opportunities to expand services within existing accounts.

Scorpion is the leading provider of technology and services helping local businesses thrive by understanding market dynamics and delivering effective marketing. As a technology-led service with a human touch, they combine AI support with teams of local experts committed to customer success.

• Lead, mentor, and empower a team of Account Managers to drive strategic growth and retention of mid-market accounts representing a significant portion of annual revenue.
• Develop and execute the overarching account strategy for the mid-market segment, aligning with company revenue goals and market opportunities.
• Cultivate executive-level relationships, serve as escalation point for complex client needs, and oversee aggregate revenue performance to ensure retention and growth targets.

Platform Science is an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions. Founded in 2015, the company employs a diverse and engaging group of people who believe in the power of great ideas and value thoughtful actions, empathy, and transparency.

• Lead a team of Account Managers to drive customer satisfaction and increase Pacvue adoption.
• Analyze client data to uncover insights and recommend solutions using Pacvue's platform.
• Partner with Sales, Customer Success, Product, and Marketing to advocate for client needs.

Pacvue is the leading Commerce Operating System, unifying retail media, commerce management, and advanced measurement across 100+ global marketplaces. They empower over 70,000 brands, agencies, and sellers with AI-driven insights and technology, fostering an inclusive global community.

• Onboard corporate clients by managing account setup, configuring structures, and ensuring smooth launches.
• Act as primary client relationship orchestrator, driving cross-functional collaboration and contract renewals.
• Identify upsell opportunities and provide consultative solutions to maximize account growth.

Sharebite is a food ordering platform for companies to feed employees while fighting food insecurity through meal donations. The company has donated over 15 million meals and has been recognized by Inc. Magazine, Fast Company, and Inc 5000.

• Lead a cross-functional team of Client Success Managers, Support, and Implementation resources to own key client relationships in multifamily.
• Build structures, processes, and metrics to turn good individual account work into a predictable, scalable retention engine.
• Be measured on the health and growth of your team as much as the health and growth of the book of business they manage.

Fetch is a company that provides client success services for the multifamily industry. They are a growing team that values hard work and offers a great work-life balance with unlimited PTO and comprehensive benefits.

• Own a portfolio of pharmaceutical accounts, driving retention and expansion through strategic growth plans and quarterly business reviews.
• Cultivate strong client relationships as a trusted advisor, collaborating on brand objectives and ensuring campaign success.
• Lead and mentor a team of Client Services Managers, fostering a high-performance culture and collaborating across departments.

Impiricus is the first AI-powered HCP Engagement Engine, transforming how life sciences companies support physicians. Recognized as the #1 fastest growing company in North America by Deloitte, it fosters a culture of ethical, clinically meaningful interactions.

• Lead, support, and manage a team of 3 Account Managers while building and improving the account management and customer success department.
• Own renewal performance across assigned accounts, drive expansion opportunities, and build repeatable processes for renewals and upsells.
• Manage key client relationships, act as a senior point of contact for strategic accounts, and lead regular check-ins, renewals, and QBRs.

FabStation is a software company specializing in augmented reality products that leverage BIM models for the manufacturing industry, helping steel fabricators reduce errors and improve efficiency. They are a growing company with a remote team based in Victoria and Kelowna, BC, and are seeking a customer-facing leader to scale their account management function.

• Leads a team of strategic Account Managers across multiple verticals to drive client retention and revenue growth.
• Develops long-lasting client relationships by understanding needs and providing strategic solutions leveraging Origami's platform.
• Oversees team performance, coaching, and training to ensure productivity, quality, and achievement of KPIs.

Origami Risk delivers single-platform SaaS solutions for risk, insurance, compliance, and safety management. The company was founded by industry veterans and is an equal opportunity employer committed to diversity and inclusion.

• Build and maintain strong client relationships and support account growth in pharmaceutical marketing.
• Serve as the conduit between clients and delivery team, collaborating with project management for successful campaign execution.
• Understand client business and disease areas to develop strategic marketing plans and identify scope gaps.

P10 is a remote-only agency that challenges traditional agency models by focusing on change and passion. They bring together a diverse team of seasoned professionals to deliver exceptional value for clients, with a palpable passion felt from the first conversation.

• Serve as senior strategic lead for enterprise clients, owning executive communication and long-term partnership value.
• Drive retention and expansion through renewal, upsell, and cross-sell strategies tied to NRR performance.
• Architect integrated growth plans across Paid Media, SEO, CRO, Creative, and RevOps.

Directive Consulting is a B2B marketing agency focused on performance metrics. With over a decade of expertise and 420+ B2B brands, they operate through Performance, Communications, and Commerce divisions, fostering a fast-paced and bold culture.

• Build trusted relationships with clients and internal teams as the go-to person for strategic thinking.
• Own a portfolio of 3-4 enterprise U.S. clients end-to-end, from strategy to delivery and renewals.
• Navigate complex corporate structures, manage multiple stakeholders, and scope new work alongside the delivery team.

Phiture is a mobile growth consultancy that helps leading apps like Adobe, Headspace, and LEGO® grow. We are a global team of experts setting the standard for digital growth, with a focus on collaboration and innovation.

• Independently manage a portfolio of paid media clients with campaign execution across Google, Meta, and Microsoft Ads.
• Serve as primary client contact, building trust and identifying growth opportunities for retention and upsell.
• Provide mentorship to junior team members and contribute to internal projects and process improvements.

Point Success is a Google Premier Partner specializing in AI-driven media and direct revenue impact for franchise and mid-market brands. They manage digital advertising for over 500 service-based businesses and are a preferred partner for more than 10 franchise networks and a member of the SmartBug Media Family.

• Build strong client relationships by understanding their goals and guiding gifting initiatives from concept to execution.
• Consistently meet or exceed revenue and margin goals while managing a diverse portfolio of clients.
• Serve as the primary liaison between clients and internal teams to ensure smooth communication and project success.

Brilliant is an innovative branded products and corporate gifting company that curates, produces, and distributes memorable branded merchandise and custom products. With a focus on creativity and technology, the company serves top brands and supports thousands of personalized gifting experiences annually.

• Lead the transformation of PDMI's Account Management function into a proactive, strategic, insight-driven client partnership model.
• Develop and implement a scalable Account Management operating model including role structure, account segmentation, and measurable performance expectations.
• Drive executive-level client engagement strategies and ensure alignment across Product, IT, Operations, and other internal teams.

PDMI provides pharmacy data processing and flexible, scalable solutions for private label PBMs, health plans, and hospital systems. Founded in 1984, the company was voted Best Employer in Ohio for the 5th consecutive year in 2025 and fosters a collaborative, innovative environment.

• Own delivery strategy and program execution for a portfolio of pharmaceutical accounts, ensuring campaigns meet client goals and are resourced appropriately.
• Lead and mentor a team of CS Managers, driving accountability, governance, and cross-functional collaboration across Sales, Operations, Product, and Data.
• Act as a strategic consultant to clients, owning retention, growth, QBRs, and MLR processes while maintaining deep revenue ownership for $5-10M+ accounts.

Impiricus is the first and only AI-powered HCP Engagement Engine, ethically connecting life sciences companies to physicians to accelerate patient access to treatments. Founded by a physician and a pharmaceutical executive, it was named the #1 fastest growing company in North America by Deloitte in 2025 and operates with a council of 2,000+ HCP advisors.

• Lead and develop a high-performing Customer Success team through coaching and accountability.
• Own customer outcomes at scale, driving retention, adoption, and growth across a large portfolio.
• Drive performance through metrics, operating cadence, and cross-functional collaboration.

First Due provides end-to-end software solutions for fire and EMS agencies to improve safety and operations. The company fosters a culture of accountability and continuous improvement, with a fully remote team and a comprehensive benefits package.

• Manage customer relationships to retain revenue and generate additional revenue through strategic account planning.
• Develop a strong pipeline and achieve annual sales and revenue retention targets by negotiating renewals and expansions.
• Conduct quarterly value-based reviews with top customers and collaborate with internal teams to ensure a world-class customer experience.

Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions for Fortune 100 companies. They are a close-knit, globally dispersed team with a diverse and inclusive culture centered around great people practices and learning opportunities.

• Lead a high-performing account management team to drive customer retention, expansion, and revenue growth.
• Combine people management with process optimization to scale a high-volume customer portfolio.
• Leverage data, AI, and automation to improve workflows and maximize team performance.

The company is a remote-first organization specializing in customer retention and expansion through AI-driven solutions. It operates with a fast-paced, high-performance culture focused on operational excellence and career growth.

• Lead and mentor a team of 8–10 Account Managers to drive existing-customer growth and renewals.
• Coach the team in value selling, territory planning, and using AI-powered sales tools to build business cases and ROI.
• Partner with cross-functional teams to ensure deal momentum and forecast accuracy.

Outreach provides the only complete agentic AI platform for revenue teams, powering hundreds of use cases across sales motions. Used by world-leading enterprises like Databricks and SAP, the company fosters a culture of self-development and accountability.