Outreach

At Outreach our Instructional Designers help lead our customers to success by providing educational material. Our Instructional Design team provides vital Product and Change Management education, enabling our customers to succeed. The Instructional Designer's impact will be felt company-wide through reducing support tickets and customer calls, reducing customer churn, and increasing customer value and adoption.

Design, implement, and improve machine learning Systems. Contribute to machine learning applications end to end, i.e. from research to prototype to production. Work with product managers, designers, and customers to define vision and strategy for a given product. You should be able to work alongside experienced engineers, designers, and product managers to help deliver new customer-facing features and products.

The Manager, Commercial Sales will lead a team of 6-8 Commercial Account Executives who acquire new logos. You will serve as an active member of the Sales Leadership team and build strong, collaborative relationships throughout the Sales, Support, Pre-Sales, and Success organizations. You will assess the needs of our customers and gather user feedback to improve upon existing solutions and design and iterate sales processes and operations.

This position will help structure profitable and compliant transactions that address the needs of a diverse set of internal corporate customers, maximize Outreach revenue, and increase the effectiveness and productivity of our sales success teams. The right person for this job has a team player approach and excels at problem solving.