Outreach

In this role as Marketing Operations Manager, you will play a pivotal role in shaping and executing our marketing technology strategy, identifying, implementing, and managing our MarTech stack to enhance our marketing capabilities, streamline processes, and drive revenue growth. Requires a blend of technical expertise, strategic thinking, and creativity to ensure our marketing efforts are efficient, data-driven, and customer-focused.

Seeking an experienced, self-motivated Revenue Accounting Manager to join our growing Revenue Operations team. This hands-on role will work closely with our U.S. corporate finance and accounting teams and play an integral part in overseeing daily revenue operations, leading month-end close activities, reviewing contracts for ASC 606 compliance, and identifying opportunities for automation and process improvement.

We are looking for a seasoned Engineering Manager to lead a team that will custom develop tools and enhance existing systems to create a more unified, AI-powered platform that empowers Outreach Technical Support Engineers (TSEs) to deliver excellent customer service at scale. The ideal candidate will have a strong fullstack background to lead a talented team of frontend and backend engineers.

Become a subject matter expert on the Outreach platform, partnering with Sales to identify customer needs and opportunities. Participate in product demonstrations highlighting Outreach's business value. Build industry credibility through continuous learning of new sales trends & technology. Collaborate with Product, Customer Success, and other Outreach teams.

The Account Manager will retain current customers and identify opportunities to grow or expand their presence and usage across the platform, managing relationships, contract renewals, identifying expansion opportunities, and driving platform adoption within an assigned territory.

As a Professional Services Consultant, you will be a trusted advisor to customers who have just purchased an Outreach project, ensuring an exceptional onboarding experience. You'll provide strategic insight, platform best practices, and influence their GTM strategy, technical configuration, and change management methods. The role involves collaborating with multiple teams within Outreach to ensure a seamless customer journey.