Lead all creative work for a client portfolio, developing annual strategies and maintaining senior-level client relationships.
Manage revenue forecasting, scope, contracts, and profitability while pursuing cross-sell and upsell opportunities.
Inspire and develop a team, craft strategic responses, and ensure delivery of high-quality work.
DEPT is a Growth Invention company operating at the intersection of technology and marketing, helping ambitious brands like Google and Lufthansa grow faster. With over 4,000 specialists, it is a B Corp-certified company that values being better together, relentlessly curious, and getting sh*t done.
Own the long-term success and commercial growth of a portfolio of enterprise clients, ensuring retention and expansion.
Develop and execute tailored account success plans aligned with client strategic objectives and identify expansion opportunities.
Lead high-impact client engagements including executive reviews and workshops, serving as primary point of contact across the client lifecycle.
Later is an AI-powered influencer marketing platform that helps brands create campaigns by combining real creator relationships and data-driven insights. The company is trusted by major enterprise brands and fosters an inclusive, culture-add mindset with a focus on equity and diversity.
Own a portfolio of pharmaceutical accounts, driving retention and expansion through strategic growth plans and quarterly business reviews.
Cultivate strong client relationships as a trusted advisor, collaborating on brand objectives and ensuring campaign success.
Lead and mentor a team of Client Services Managers, fostering a high-performance culture and collaborating across departments.
Impiricus is the first AI-powered HCP Engagement Engine, transforming how life sciences companies support physicians. Recognized as the #1 fastest growing company in North America by Deloitte, it fosters a culture of ethical, clinically meaningful interactions.
Lead and coach a high-performing team of Account Managers to drive client retention and growth.
Drive consultative sales strategies, including renewals, upsells, and cross-sells to deliver measurable business outcomes.
Use data and analytics to guide account strategy, monitor client health, and inform strategic decisions.
Lightcast is a global leader in labor market insights, working with partners across six continents to drive economic prosperity and mobility. They are an equal opportunity employer with offices in the US, UK, Europe, and India, committed to diversity and inclusion.
Lead the delivery strategy and operating plan for all programs in your portfolio, ensuring campaigns meet client goals with clear governance, resourcing, and quality standards.
Own a portfolio of pharmaceutical accounts with full accountability for retention, expansion, and program health, including clients with $5-10M+ in annual business.
Manage and mentor a team of CS Managers and Coordinators, driving cross-functional collaboration and proactive escalation management to protect brand health.
Impiricus is the first and only AI-powered HCP Engagement Engine, ethically connecting life sciences companies to physicians to accelerate patient access. Named the #1 fastest growing company in North America by Deloitte in 2025, they are guided by a council of over 2,000 trusted HCP advisors, ensuring clinically meaningful interactions.
Build and oversee portfolio strategy to optimize account assignments and ensure measurable client outcomes.
Drive regular business reviews, align with sales on goals, and coach team to develop best practices and thought leadership.
Lead escalation management, own retention and growth, and build executive relationships in key accounts.
Intapp develops AI software for investment, legal, and consulting firms to manage client relationships, regulatory requirements, and deal information. With over 2,700 firms using its platform, including 95 of the Am Law 100, Intapp fosters a collaborative, flexible work environment that prioritizes professional growth.
Design and execute strategic plans for high-value corporate accounts, building C-suite relationships.
Drive revenue growth by uncovering upsell and cross-sell opportunities and leading complex negotiations.
Orchestrate cross-functional collaboration and advocate for clients to ensure maximum value from Panopto's solutions.
Panopto is a learning technology company that provides video knowledge management platforms for businesses and universities. It has been adopted by over 1,600 organizations with 11 million users, and is a remote-first company with headquarters in Pittsburgh.
Lead a cross-functional team of Client Success Managers, Support, and Implementation resources to own key client relationships in multifamily.
Build structures, processes, and metrics to turn good individual account work into a predictable, scalable retention engine.
Be measured on the health and growth of your team as much as the health and growth of the book of business they manage.
Fetch is a company that provides client success services for the multifamily industry. They are a growing team that values hard work and offers a great work-life balance with unlimited PTO and comprehensive benefits.
Lead a team of Account Managers to drive customer satisfaction and increase Pacvue adoption.
Analyze client data to uncover insights and recommend solutions using Pacvue's platform.
Partner with Sales, Customer Success, Product, and Marketing to advocate for client needs.
Pacvue is the leading Commerce Operating System, unifying retail media, commerce management, and advanced measurement across 100+ global marketplaces. They empower over 70,000 brands, agencies, and sellers with AI-driven insights and technology, fostering an inclusive global community.
Own a portfolio of top tier accounts, driving retention (GRR) and growth (NRR) through strategic account management.
Articulate business value and build forward-looking account strategies to identify risks and expansion opportunities.
Use AI-generated signals to prioritize work and travel approximately 20% of the time for customer meetings.
ClickTime is a recognized leader in time management software, serving thousands of enterprises, nonprofits, and governments worldwide. The company is bootstrapped, profitable, and has tracked over $210 billion worth of employee time, with a remote team across the United States.
Act as a key strategic partner to clients, translating business objectives into actionable marketing and growth strategies.
Lead the development of insights-driven recommendations across media, creative, and analytics to inform campaign planning.
Support sales and growth teams in pitch development, client onboarding, renewals, and strategic presentations.
Jobgether is a platform that uses AI-powered matching to connect candidates with job opportunities. It partners with various companies to manage applications and next steps, focusing on efficient and fair hiring processes.
Onboard corporate clients by managing account setup, configuring structures, and ensuring smooth launches.
Act as primary client relationship orchestrator, driving cross-functional collaboration and contract renewals.
Identify upsell opportunities and provide consultative solutions to maximize account growth.
Sharebite is a food ordering platform for companies to feed employees while fighting food insecurity through meal donations. The company has donated over 15 million meals and has been recognized by Inc. Magazine, Fast Company, and Inc 5000.
Own relationships with high-value strategic clients, ensuring satisfaction and product adoption while driving renewed and expanded revenue.
Analyze performance, troubleshoot challenges, and design creative solutions, managing a pipeline of high-intensity projects throughout the customer lifecycle.
Focus on growth and retention metrics, travel up to 40% annually, and demonstrate customer ROI and business value.
Podium brings AI Employees to local businesses that turn conversations into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium has crossed $100M in AI Agent ARR in under 24 months and deploys 10,000 AI employees to drive real business outcomes.
Build and nurture client relationships, ensuring customer satisfaction and long-term retention.
Act as a trusted advisor, understanding client needs and aligning them with our solutions.
Identify upsell and cross-sell opportunities to drive revenue growth and increase account value.
Patch My PC provides enterprise solutions for automating third-party updates. Their fully remote crew of 150 employees supports over 10,000 customers and 30 million devices, fostering a culture of GIF-loving humans and core values.
Independently manage a portfolio of paid media clients with campaign execution across Google, Meta, and Microsoft Ads.
Serve as primary client contact, building trust and identifying growth opportunities for retention and upsell.
Provide mentorship to junior team members and contribute to internal projects and process improvements.
Point Success is a Google Premier Partner specializing in AI-driven media and direct revenue impact for franchise and mid-market brands. They manage digital advertising for over 500 service-based businesses and are a preferred partner for more than 10 franchise networks and a member of the SmartBug Media Family.
Lead, mentor, and empower a team of Account Managers to drive strategic growth and retention of mid-market accounts representing a significant portion of annual revenue.
Develop and execute the overarching account strategy for the mid-market segment, aligning with company revenue goals and market opportunities.
Cultivate executive-level relationships, serve as escalation point for complex client needs, and oversee aggregate revenue performance to ensure retention and growth targets.
Platform Science is an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions. Founded in 2015, the company employs a diverse and engaging group of people who believe in the power of great ideas and value thoughtful actions, empathy, and transparency.
Own the operator relationship end-to-end as the strategic partner to senior living operators, driving adoption, demonstrating ROI, and securing renewals across a complex, multi-stakeholder book of business.
Drive commercial outcomes by leading executive business reviews with data-driven storytelling, spotting expansion opportunities, and maintaining ownership of net dollar retention.
Build account plans, mentor CSMs and CSDs, and represent the voice of the customer internally across Sales, Product, and the CCOE.
Inspiren offers the most complete and connected ecosystem in senior living, combining compassionate care with technology to bring peace of mind to residents, families, and staff. Backed by nurse specialists and powerful analytics, the company provides integrated solutions that drive efficiency, profitability, and better care outcomes for senior living operators.
Serve as the primary relationship owner for a portfolio of strategic accounts, leading onboarding, business reviews, renewals, and growth opportunities.
Coach and mentor less experienced Client Success Managers to elevate team capabilities and execution.
Collaborate cross-functionally with Sales, Legal, Product, and Support to deliver measurable client success and long-term value.
Rithum is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. Today, more than 40,000 companies trust Rithum to grow their business, representing over $50 billion in annual GMV, and the company offers a remote-first culture with comprehensive benefits.
Own a portfolio of global enterprise accounts with full accountability for net revenue retention and expansion targets.
Serve as the primary executive relationship owner post-sale, building deep, multi-threaded relationships across IT, platform engineering, and the C-suite.
Develop and execute account plans that map customer business objectives to Upbound's platform capabilities, identifying expansion opportunities across teams, business units, workloads, and geographies.
Upbound is redefining how modern infrastructure is built for the Agentic AI Era. They are a Series B startup backed by GV, Altimeter Capital, and Intel Capital, serving Fortune 500 companies across 100+ countries.
Lead senior client relationships as primary point of contact, ensuring strong partnerships and long-term account growth.
Oversee cross-functional teams to deliver integrated media and creative strategies aligned with client objectives.
Own commercial performance, including forecasting, revenue tracking, and identifying upsell opportunities.
This role is posted on behalf of a partner company that manages applications. The agency environment is fast-paced, innovation-driven, collaborative, and focused on delivering integrated media and creative solutions.