Source Job

• Own the full revenue relationship with your accounts, leading renewals and uncovering expansion opportunities to increase ARR.
• Drive adoption and retention through proactive engagement and strategic conversations with IT teams.
• Collaborate with internal teams and use AI tools to improve outreach, maintain clean CRM, and position Pro/Enterprise offerings.

Workleap is a Montreal-based tech company founded in 2006 that builds simple products for HR and Microsoft 365 management. They have over 15,000 clients worldwide and foster a culture of builders who thrive on hard problems and ambiguity.

• Own the full revenue relationship with your accounts, driving renewals and uncovering expansion opportunities.
• Act as a trusted advisor to IT teams on Microsoft 365 governance, using a consultative approach to connect solutions to real outcomes.
• Strengthen multi-threaded relationships by coordinating with Technical Support, Product, and RevOps to remove blockers and maximize customer value.

ShareGate is the leading Microsoft 365 migration and governance platform, trusted by over 100,000 IT pros for its simplicity. It is developed by Workleap Technologies, a Montreal-based software company, and fosters a high-performing, close-knit team culture focused on experimentation and impact.

• Manage a portfolio of strategic customer accounts, driving renewals and identifying expansion opportunities.
• Build trusted relationships with IT stakeholders and provide consultative guidance on Microsoft 365 governance.
• Collaborate cross-functionally with sales, product, and support teams to ensure customer success and retention.

ShareGate provides solutions for Microsoft 365 governance, automation, and adoption, helping organizations maximize the value of their technology investments. The company maintains a collaborative culture that emphasizes innovation, experimentation, and professional growth, with a global team and flexible work arrangements.

• Own a book of accounts, driving renewals and expansions to maintain high GRR and NRR.
• Lead pricing migration discussions with customers, positioning platform value and closing deals.
• Use AI tools to prepare for calls and maintain a clean HubSpot pipeline, reducing churn risk.

Workleap is a Montreal-based tech company building an agentic HR platform and Microsoft 365 migration tools. With over 15,000 customers worldwide, the team has doubled in size and fosters a high-trust, collaborative culture focused on customer success.

• Lead renewals and expansion for a portfolio of EMEA commercial customers, executing account management and negotiation frameworks.
• Create and close upsell and cross-sell opportunities while partnering with Customer Success, Support, Marketing, and Product.
• Build trusted relationships with executive buyers and deliver value-based conversations that demonstrate ROI and business impact.

Drata helps companies earn and keep the trust of their users by providing a proof layer for trustworthiness. With over 600 employees worldwide, the culture values trust, speed, continuous growth, and an owner-operator mentality.

• Serve as the primary technical point of contact for mid-to-upper-market customers, providing proactive guidance on AI-powered features and platform analytics.
• Partner with CSMs, Account Executives, and Product teams to drive customer retention and expansion through regular meetings and strategic counsel.
• Manage customer expectations and identify product enhancements based on feedback and usage patterns.

Highspot pioneers sales enablement software to transform how companies increase sales productivity. They are committed to building breakthrough software with a focus on equitable workspaces and a culture of belonging, empowering employees to be agents of change.

• Own customer engagements end-to-end, from prospecting and qualification to trial and close.
• Generate pipeline through strategic outbound prospecting and receive leads from the account development team.
• Leverage Samsara's leadership and teams to close large complex opportunities with Eastern Canada's largest operational customers.

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, a platform that enables organizations to harness IoT data for actionable insights. As a recently public company with a high-growth culture, Samsara is focused on digitally transforming physical operations across agriculture, construction, transportation, and more.

• Lead a team of account management reps to understand client needs and drive net dollar retention.
• Manage weekly and monthly operational metrics for team performance and collaborate with marketing on lead generation campaigns.
• Recruit, hire, and develop a world-class account management team while building trusted advisor relationships with senior stakeholders.

Absorb Software is a remote-first company providing cloud-based learning management systems (LMS) to organizations worldwide. The company values genuine care, exceptional results, and continuous learning, fostering a united and inclusive culture.

• Manage a portfolio of golf course clients, ensuring they maximize value from the platform through strategic account management and consultative sales.
• Proactively engage clients to expand product usage, identify growth opportunities, and mitigate churn risks using data-driven account strategies.
• Collaborate cross-functionally with Sales, Product, Support, and Services teams to enhance customer experience and influence product evolution.

Our partner company provides a leading digital platform for golf course operations, revenue growth, and customer engagement. The company values inclusive culture, work-life balance, and offers employee networks and team activities.

• Own and grow a portfolio of existing customers, identifying opportunities to expand adoption of Versapay's payments and AR automation solutions.
• Partner closely with Customer Success Managers to develop coordinated account strategies and execute strategic account plans that drive customer outcomes and revenue growth.
• Engage finance, accounting, and IT executives to understand their priorities and transformation goals, positioning Versapay as a critical partner in increasing efficiency and accelerating cash flow.

Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments, connecting finance teams, customers, and business systems in one ecosystem. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually, fostering a culture of innovation and collaboration.

• Manage and maintain relationships with assigned client accounts, acting as the main point of contact for renewals and account updates.
• Monitor client usage and account health, identifying at-risk accounts and creating action plans to improve engagement.
• Collaborate with Sales, Product, Onboarding, and Support teams to resolve issues and drive client adoption and growth.

FabStation is a software company that specializes in augmented reality products, leveraging BIM models for the manufacturing industry to eliminate fabrication errors. The company is growing and operates remotely from Victoria, BC, with a testing facility in Kelowna, BC.

• You own the end-to-end renewal strategy for a portfolio of Enterprise and Strategic customers.
• You build trusted relationships with executive stakeholders and align commercial conversations to customer priorities.
• You drive growth by identifying expansion opportunities and leading negotiations.

Highspot is a sales enablement platform that helps businesses improve sales performance. The company fosters a culture of collaboration and innovation, with a focus on customer success.

• Manage a high-volume portfolio of customers (100-2,500 employees) focusing on renewals and upsells through scalable account management strategies.
• Identify automation opportunities and build repeatable playbooks to drive customer engagement and expansion at scale.
• Collaborate with cross-functional teams (Client Success, Revenue Ops, Marketing) to optimize renewal processes and generate pipeline.

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. Founded in 2013, the company has raised $240M and has 400+ team members across North America and EMEA, with a culture of collaborative learning and diversity.

• Develop and execute strategic account plans to drive retention and expansion, while exceeding monthly, quarterly, and annual revenue targets.
• Leverage outbound campaigns, marketing initiatives, and partner networks to uncover and close new opportunities within your accounts.
• Collaborate cross-functionally with Marketing, Operations, Customer Success, and Leadership to maximize account impact and influence business strategy.

Pebl offers an AI-powered global work platform that enables companies to hire, pay, and manage employees in over 185 countries. The company is backed by a decade of compliance expertise and fosters a high-growth, high-energy culture that values collaboration and results.

• Primary owner of customer relationships and account strategy, acting as a trusted advisor while developing multi-stakeholder connections.
• Accountable for customer retention, subscription renewals, and conducting quarterly business reviews to drive satisfaction.
• Partner cross-functionally with Product, Marketing, and Engineering to manage customer issue escalation and identify cross-sell and up-sell opportunities.

Onit is redefining legal operations with an AI-driven platform that streamlines enterprise legal management and contract lifecycle processes. The company is a team of innovators focused on using AI to help legal departments become faster and more strategic, with a culture that values bold thinking and complex problem-solving.

• Lead, support, and manage a team of 3 Account Managers while building and improving the account management and customer success department.
• Own renewal performance across assigned accounts, drive expansion opportunities, and build repeatable processes for renewals and upsells.
• Manage key client relationships, act as a senior point of contact for strategic accounts, and lead regular check-ins, renewals, and QBRs.

FabStation is a software company specializing in augmented reality products that leverage BIM models for the manufacturing industry, helping steel fabricators reduce errors and improve efficiency. They are a growing company with a remote team based in Victoria and Kelowna, BC, and are seeking a customer-facing leader to scale their account management function.

• Build and maintain strong relationships with enterprise clients, serving as a trusted advisor.
• Proactively identify expansion opportunities and drive adoption of solutions.
• Manage full sales cycle including QBRs, product demos, and closing.

WorkWave builds innovative software and fintech solutions for field service professionals like pest control and lawn care. With over 8,000 customers globally, they offer a remote-first, collaborative culture and have been recognized as a Best Place to Work.

• Drive enterprise expansion across CaptivateIQ's highest-potential accounts with deep account planning discipline.
• Self-generate pipeline through proactive multi-threading and run structured cross-sell plays for Sales Planning and Catalyst AI.
• Lead and leverage a coordinated motion including a BDR and AI SDR to build world-class enterprise expansion playbooks.

CaptivateIQ is the leading Sales Performance Management solution, recognized by Forrester and G2, and trusted by customers including Affirm, Gong, and Figma. With backing from Sequoia, Accel, ICONIQ, Sapphire Ventures, and other leading investors, the company is on a mission to enable every company to improve their return on incentives and sales planning, and has been recognized by Glassdoor and Comparably as a best place to work.

• Manage a team of Account Managers to drive upsell revenue and net revenue retention.
• Train and develop Account Managers through hiring, onboarding, and ongoing sales enablement.
• Attend Quarterly Business Reviews and pitch customers on additional features aligning with the product roadmap.

Constructor is a next-generation platform for search and discovery in ecommerce, built to optimize for revenue and conversion using proprietary AI and LLMs. Founded in 2019, the company powers over 1 billion queries daily across 150 languages and is used by major brands like Sephora and Under Armour, with a team that values empathy, openness, and continuous improvement.

• Develop relationships with C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales.
• Oversee client relationship mapping and orchestrate account strategy with a broad virtual team.
• Act as a trusted advisor to customers by understanding their business and advising on IT roadmaps.

ServiceNow provides an AI platform that connects any AI, data, and workflow to help businesses work better. Serving 85% of the Fortune 500, the company fosters an AI-native culture where technology and talent thrive together.