Lead end-to-end renewal strategy for high-ARR, multi-product, or multi-year accounts.
Own complex pricing, concession, and restructuring discussions, mitigating churn risk.
Mentor P3 Renewal Managers and partner with CS leadership to align value delivery to renewal outcomes.
Gainsight is the AI-powered retention engine that helps customer-centric companies drive retention and growth through its CustomerOS platform. With over 2,000 trusted clients and a human-first culture, they offer a supportive environment with opportunities for growth and innovation.
Own the full renewal lifecycle: outreach, risk triage, negotiation, and close for all accounts.
Build the renewals function from scratch: playbooks, KPI frameworks, and tiered engagement models.
Drive cross-functional alignment with CS, Finance, Product, and Legal to mitigate churn and optimize retention.
Fieldguide is the AI-native platform for audit and advisory, helping accounting and consulting firms accelerate growth and improve quality. Backed by top investors including Goldman Sachs and Bessemer, the company has a remote-friendly, inclusive culture with a team that values diversity, humility, and mutual support.
Coordinate and execute customer renewals across contract and subscription portfolios.
Manage renewal data in CRM systems like Salesforce and Gainsight.
Support low-touch and distributor-led renewal processes to ensure revenue continuity.
Jobgether uses an AI-powered matching process to review applications quickly and fairly. They support remote-first work environments and operate as a partner company for hiring.
Own and shape the renewals function for the Security product, defining processes, policies, playbooks, and commercial standards.
Partner daily with Finance, Sales, and Customer Success to drive on-time renewals, eliminate backlog, and hit retention targets.
Shift renewal engagement to a proactive 90-day cadence and build a light expansion motion for upsell and cross-sell opportunities.
Genea provides cloud-based physical security, submeter billing and on-demand HVAC solutions to over 1 million users across 39 countries. The company has been recognized as a Top Workplace from 2021-2025 with a 4.3 Glassdoor rating and fosters an environment of teamwork, transparency, and authenticity.
Execute the renewals process for a portfolio of subscription customers, leveraging strategies for revenue retention and customer trust.
Manage customer communications, pricing discussions, and negotiation to facilitate on-time renewals, expansions, and cross-sells.
Partner with Customer Success, Sales, Legal, and Finance to identify renewal risk, growth opportunities, and reduce operational friction.
FinQuery is at the forefront of accounting automation, specializing in contract-driven accounting with an AI-enabled platform for finance teams. Serving over 8,500 customers worldwide and recognized as a global leader in lease accounting, FinQuery has been listed on the Inc 5000 as one of the fastest-growing private companies for five consecutive years.
Act as the primary sales interface for renewals with partners and customers, developing win/win proposals.
Collaborate with internal sales and success teams to price, quote, and process renewal contracts.
Manage a portfolio to achieve 100% on-time renewals and increase retention rates.
Encoura empowers students and institutions to make informed decisions through data and analytics. The company has been operating since 1972 and offers a range of products and services for higher education enrollment, research, marketing, and student success.
Lead end-to-end renewal strategies and negotiate complex enterprise agreements to protect and grow recurring revenue.
Build trusted executive relationships and serve as a strategic advisor on loyalty and marketing solutions.
Identify and close upsell opportunities while collaborating cross-functionally to maximize customer value.
PAR Technology Corporation provides restaurant technology solutions including POS, digital ordering, loyalty, and back-office software for over 100,000 restaurants in more than 110 countries. The company has been in business for over four decades and emphasizes a "Better Together" culture, fostering innovation and collaborative growth.
Own the full renewals cycle including tracking, negotiations, and closing.
Build the renewals process from scratch with timelines, escalation paths, and risk triggers.
Design and maintain renewal reporting and forecasting for leadership.
Oneleet is a fast-growing security and compliance platform that helps companies achieve standards like SOC 2 and ISO 27001. They just raised a $33 million Series A, are growing rapidly, and have a team with decades of industry experience and a rebel culture.
Manage a high-volume portfolio of 25–50 renewals per month through email, phone, and video calls.
Identify upsell opportunities and overcome objections by highlighting key product benefits.
Maintain accurate CRM records and collaborate with sales, contracting, and legal teams.
UserWay by Level Access provides digital accessibility solutions to help businesses comply with standards. It is a growing company with a fast-paced, independent culture.
Own the full renewal cycle for a 100+ account book, driving price increases and minimizing revenue leakage.
Identify upsell and cross-sell opportunities within the OneCX platform, and build account expansion plans.
Maintain deep stakeholder relationships, conduct business reviews, and keep CRM data accurate.
FMSI provides a white-glove SaaS platform for financial institutions to manage appointments, lobby traffic, staff scheduling, and branch analytics. Over 150 community financial institutions rely on them, and they are growing their revenue team to deliver greater value.
Own the customer lifecycle, from onboarding to renewal and expansion.
Negotiate and close contract renewals for a defined book of business.
Develop trusted advisor relationships and serve as escalation point for customers.
People Data Labs provides people and company data, handling data collection and standardization. Backed by top VCs, they are a small startup building a highly functional team with an 'one-team, one-dream' culture.
Manage a mid-market portfolio of accounts, driving customer retention and growth through proactive engagement.
Serve as a trusted advisor, guiding customers through onboarding, product adoption, and renewal to maximize value.
Collaborate with sales and cross-functional teams to identify upsell opportunities and resolve issues.
Nearmap provides aerial imagery, AI-driven analytics, and geospatial tools to help plan, build, insure, and govern the built environment. They cultivate an inclusive, supportive culture and value moving fast and working smart.
Own the renewals and upsell motion in collaboration with the Client Management team to drive retention and expansion across an enterprise customer portfolio.
Lead renewal negotiations and contract execution that align to both Modern Health's objectives and client goals, creating long-term, value-based partnerships.
Maintain rigor and discipline around forecasting, ensuring renewal and expansion projections are accurate, timely, and clearly communicated.
Modern Health is a mental health benefits platform for employers, offering a global solution with one-on-one, group, and self-serve digital resources. Backed by investors like Kleiner Perkins and Founders Fund, it raised over $170 million and is the fastest entirely female-founded company to reach Unicorn status, fostering a culture of high empathy and accountability.
Lead, support, and manage a team of 3 Account Managers while building and improving the account management and customer success department.
Own renewal performance across assigned accounts, drive expansion opportunities, and build repeatable processes for renewals and upsells.
Manage key client relationships, act as a senior point of contact for strategic accounts, and lead regular check-ins, renewals, and QBRs.
FabStation is a software company specializing in augmented reality products that leverage BIM models for the manufacturing industry, helping steel fabricators reduce errors and improve efficiency. They are a growing company with a remote team based in Victoria and Kelowna, BC, and are seeking a customer-facing leader to scale their account management function.
Manage a large portfolio of customers, driving retention, product adoption, and satisfaction through proactive engagement and data-driven insights.
Serve as a trusted advisor, developing scalable playbooks and programs to help customers achieve their goals and maximize ROI.
Collaborate cross-functionally with Sales, Product, and Support to champion the voice of the customer and manage renewals.
Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. With over 10,000 customers and processing over 110M transactions annually, we are a growing company that values diversity and innovation.
Lead renewals and expansion for a portfolio of EMEA commercial customers, executing account management and negotiation frameworks.
Create and close upsell and cross-sell opportunities while partnering with Customer Success, Support, Marketing, and Product.
Build trusted relationships with executive buyers and deliver value-based conversations that demonstrate ROI and business impact.
Drata helps companies earn and keep the trust of their users by providing a proof layer for trustworthiness. With over 600 employees worldwide, the culture values trust, speed, continuous growth, and an owner-operator mentality.
Own the customer relationship from post-sale through renewal and expansion, serving as the primary point of accountability for customer engagement, health, and value realization.
Lead renewal motions directly, including early conversations, value narrative development, commercial negotiation, and retention discussions.
Identify expansion opportunities tied to real customer needs, including new teams, use cases, and broader platform adoption.
Appcues is building the future of customer lifecycle engagement. As a remote-first company with a global team, they offer transparency, collaboration, and meaningful ownership, with a fast-paced culture and commitment to excellent customer experience.
Own a portfolio of top tier accounts, driving retention (GRR) and growth (NRR) through strategic account management.
Articulate business value and build forward-looking account strategies to identify risks and expansion opportunities.
Use AI-generated signals to prioritize work and travel approximately 20% of the time for customer meetings.
ClickTime is a recognized leader in time management software, serving thousands of enterprises, nonprofits, and governments worldwide. The company is bootstrapped, profitable, and has tracked over $210 billion worth of employee time, with a remote team across the United States.
Lead and coordinate pre-sales, services, and customer success activities to drive renewals and expansion.
Develop and execute business-outcome based strategic account plans and maintain trusted advisor status.
Conduct negotiations via contract management and pricing strategy, and attain accurate revenue forecasts.
Nexthink is the leader in digital employee experience management software, providing IT leaders with insight to diagnose and fix issues at scale. With over 1,500 customers and 1,200 employees across 5 continents, Nexthink operates as one team with a commitment to diversity and inclusion.
Achieve 95%+ logo retention and 90%+ CSAT through proactive client management.
Own client relationships end-to-end, anticipating needs and driving renewals.
Guide clients through complex products, connecting features to business outcomes.
Meadow is a modern payments platform for higher education, simplifying the student financial experience and transforming the $600 billion industry. As a highly ambitious startup, Meadow seeks passionate individuals to empower students and strengthen economic mobility.