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Customer Success Account Management SaaS

Responsibilities:

  • Execute renewals for subscription customers, ensuring on-time closure and revenue retention.
  • Manage customer communications, pricing, and objections to facilitate renewals and expansions.
  • Partner with Customer Success to review account health and identify growth opportunities.

Requirements:

  • 3+ years of experience in customer renewals or account management in a SaaS environment.
  • Strong negotiation, communication, and CRM skills, preferably with HubSpot.
  • Ability to interpret subscription agreements and drive accurate forecasting.

Benefits:

  • Paid Time Off, annual development stipend, mentorship, and sabbatical program.
  • Parental leave, fertility assistance, and tutoring stipend for children.
  • Signing stipend for a work-from-home setup.

FinQuery

FinQuery is at the forefront of accounting automation, specializing in contract-driven accounting with an AI-enabled platform for finance teams. Serving over 8,500 customers worldwide and recognized as a global leader in lease accounting, FinQuery has been listed on the Inc 5000 as one of the fastest-growing private companies for five consecutive years.

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