FinQuery
2 open remote positions
(2 of 2 jobs with salary data)
Salary DistributionποΈ PTO Distribution (2 of 2 jobs with PTO data)
β¨ Benefits Overview (2 of 2 jobs list additional benefits)
As a Customer Success Manager I, you will fill the critical role of serving as the face of FinQuery with respect to your assigned customers, maintaining long-term relationships by providing excellent customer service and consultative support. In this role, you will promote adoption, engagement and advocacy, enhancing FinQueryβs reputation and brand recognition.
The Senior Customer Success Manager (CSM) role will own and deepen the client relationship with our top tier accounts and be responsible for retention metrics such as NRR of their portfolio. You will also proactively advise our clients on FinQuery as an expert, and identify and execute on expansion opportunities. Post go-live, you will own the relationship with the customer during their tenure with FinQuery to ensure that they are using FinQuery products well.