Similar Jobs

See all

Key Responsibilities:

  • Manage the full renewal lifecycle for all accounts: outreach, risk triage, negotiation, and close.
  • Maintain a rolling 90-120 day renewal forecast; report weekly on pipeline health, risk, and expected outcomes.
  • Develop a data-driven renewal strategy for each account before entering any negotiation.

Building the Function:

  • Build the renewals playbook from scratch: outreach cadences, escalation frameworks, negotiation guidelines.
  • Own the KPI framework for renewals — anchor it in leading indicators like MAU/WAU and consumption pacing.
  • Hire and develop a team of Renewals Specialists as the function scales.

Cross-Functional Alignment:

  • Represent renewal risk in deal reviews, QBRs, and exec-level revenue conversations.
  • Partner with CSMs on health scores and churn signals — as part of the same team, this is a tight loop.
  • Work with Product to access and interpret usage data and translate it into renewal risk signals.

Fieldguide

Fieldguide is the AI-native platform for audit and advisory, helping accounting and consulting firms accelerate growth and improve quality. Backed by top investors including Goldman Sachs and Bessemer, the company has a remote-friendly, inclusive culture with a team that values diversity, humility, and mutual support.

Apply for This Position