Own the renewals and upsell motion in collaboration with the Client Management team to drive retention and expansion across an enterprise customer portfolio.
Lead renewal negotiations and contract execution that align to both Modern Health's objectives and client goals, creating long-term, value-based partnerships.
Maintain rigor and discipline around forecasting, ensuring renewal and expansion projections are accurate, timely, and clearly communicated.
Oura empowers people to own their inner potential through its award-winning Oura Ring, which provides insights on readiness, activity, and sleep quality. The company has offices in San Francisco, San Diego, and Los Angeles, and is a quickly growing team focused on helping people live healthier lives.
Serve as the primary relationship and strategy owner for large, multi-national employer partners.
Advise and lead employer partners to define and execute their mental health and wellbeing strategy using data-driven storytelling.
Craft clear, succinct business reviews that demonstrate value and return on investment.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally in partnership with employers and over 100 million through health plan relationships. The company has delivered more than 15 million sessions of care and published over 35 peer-reviewed studies, driving unmatched clinical effectiveness and cost efficiency.
Achieve 95%+ logo retention and 90%+ CSAT through proactive client management.
Own client relationships end-to-end, anticipating needs and driving renewals.
Guide clients through complex products, connecting features to business outcomes.
Meadow is a modern payments platform for higher education, simplifying the student financial experience and transforming the $600 billion industry. As a highly ambitious startup, Meadow seeks passionate individuals to empower students and strengthen economic mobility.
Deliver responsive, high-touch service to drive renewals and grow partnerships across print and digital platforms.
Provide white-glove support for clients and Area Directors, ensuring smooth communication and accurate campaign setup.
Manage client accounts, identify upsell opportunities, and prevent churn by proactively addressing issues.
The N2 Company is America’s leading publisher of community magazines, reaching millions of readers. They provide supportive and fulfilling remote work opportunities for their team.
Manage day-to-day client relationships, ensuring alignment, collaboration, and accountability to drive loyalty and retention.
Deliver business results and impact through regular meetings and business reviews, enabling client success and expansion opportunities.
Proactively identify growth opportunities within your client base and advocate for client needs across cross-functional teams.
Force Therapeutics provides an intelligent, evidence-driven remote therapeutic care platform that empowers clinicians to extend their reach and engage patients throughout their care journey. As a high-growth company partnering with leading health systems, it fosters a mission-driven, inclusive culture focused on innovation and team well-being.
United States
Unlimited PTO
12w maternity
12w paternity
Manage a portfolio of mid to large-sized B2B SaaS customers, owning renewal, expansion, and price increase strategy execution.
Drive Gross Revenue Retention and Net Revenue Retention by ensuring customers realize measurable value and adoption milestones.
Lead Executive Business Reviews, build trusted relationships with key decision-makers, and collaborate cross-functionally to identify growth opportunities.
Cordance accelerates the growth of vertically focused B2B SaaS companies through acquisition and long-term tactical and financial guidance. We are experienced operators with a passion for software and building businesses, partnering with founders to scale and realize their full potential.
Build and manage your own book of business through direct prospecting, relationships, and referrals.
Lead the full consultative sales process including demos, proposals, and closing.
Consistently hit or exceed monthly and annual sales targets.
Gradient AI revolutionizes Group Health and P&C insurance with AI-powered solutions for accurate risk prediction and automated underwriting. Backed by $56M in Series C funding and growing rapidly since 2018, they offer a fun, team-oriented startup culture.
Continuously build, train, and mentor a sales team to exceed quota.
Work with leadership to define and report on key performance indicators.
Collaborate with cross-functional teams to optimize sales workflows.
Tekmetric is an all-in-one cloud-based platform for auto repair shops, founded in 2017 in Houston. They are a growing team that values transparency, integrity, innovation, and a service-first mindset.
Build and nurture client relationships, ensuring customer satisfaction and long-term retention.
Act as a trusted advisor, understanding client needs and aligning them with our solutions.
Identify upsell and cross-sell opportunities to drive revenue growth and increase account value.
Patch My PC provides enterprise solutions for automating third-party updates. Their fully remote crew of 150 employees supports over 10,000 customers and 30 million devices, fostering a culture of GIF-loving humans and core values.
Coordinate and execute customer renewals across contract and subscription portfolios.
Manage renewal data in CRM systems like Salesforce and Gainsight.
Support low-touch and distributor-led renewal processes to ensure revenue continuity.
Jobgether uses an AI-powered matching process to review applications quickly and fairly. They support remote-first work environments and operate as a partner company for hiring.
Drive new Provider sales and manage top priority accounts, executing expansion opportunities to grow each account by 40%.
Build strong relationships with existing customers, research growth opportunities, and execute sales across additional product lines and divisions.
Manage the entire sales cycle, from qualifying opportunities to negotiating and closing upsell opportunities.
Redox accelerates healthcare's transformation with useful data via its flexible interoperability platform, Redox Engine. The company processes over 1.2 billion messages per month across a network of 12,000+ systems and is an EEO employer that values diversity.
Own the customer lifecycle, from onboarding to renewal and expansion.
Negotiate and close contract renewals for a defined book of business.
Develop trusted advisor relationships and serve as escalation point for customers.
People Data Labs provides people and company data, handling data collection and standardization. Backed by top VCs, they are a small startup building a highly functional team with an 'one-team, one-dream' culture.
Act as the primary point of contact for brokers and their clients, managing customer retention and expansion.
Facilitate smooth transitions, lead quarterly business reviews, and own the annual renewal process end-to-end.
Collaborate cross-functionally with sales, product, and support teams to improve the customer and broker experience.
Sana is a health plan solution built for small and midsize businesses, designed around integrated primary care service to make healthcare easy. Founded in 2017, we are a remote-first company with a fully distributed team across the U.S., valuing curiosity, ownership, and speed.
Manage day-to-day client relationships, support issue resolution, and deliver product enhancements.
Lead Client Business Reviews with Sales, highlight ROI, and outline future strategies.
Support contract renewals, identify cross-sell and upsell opportunities, and monitor product usage.
Experian is a global data and technology company that powers opportunities for people and businesses worldwide by using data, analytics, and software to redefine lending, prevent fraud, simplify healthcare, and create digital marketing solutions. A FTSE 100 company with 23,300 employees across 32 countries, Experian fosters a people-first culture focused on inclusion, authenticity, and work/life balance.
Serve as primary relationship owner for Strategic employer customers, driving engagement and retention.
Partner with marketing to develop engaging campaigns and workshops for customers.
Collaborate internally with product, clinical, and data science teams to resolve customer issues.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has delivered more than 15 million sessions of care and is known for a transformative, AI-powered platform.
Own and shape the renewals function for the Security product, defining processes, policies, playbooks, and commercial standards.
Partner daily with Finance, Sales, and Customer Success to drive on-time renewals, eliminate backlog, and hit retention targets.
Shift renewal engagement to a proactive 90-day cadence and build a light expansion motion for upsell and cross-sell opportunities.
Genea provides cloud-based physical security, submeter billing and on-demand HVAC solutions to over 1 million users across 39 countries. The company has been recognized as a Top Workplace from 2021-2025 with a 4.3 Glassdoor rating and fosters an environment of teamwork, transparency, and authenticity.
Drive customer growth, retention, adoption, and renewals across the UK market as a primary contact for Enterprise and Mid-Market customers.
Lead onboarding, provide strategic guidance, and design customized reporting solutions while ensuring compliance with UK-specific licensing.
Achieve quarterly revenue and retention goals, negotiate contracts, and represent the voice of UK customers across the business.
Muck Rack is the leading SaaS platform for public relations and communications professionals, enabling organizations to build trust and demonstrate the value of earned media. The company is founder-controlled, fully distributed, and growing sustainably, with awards from Inc., Quartz, G2, and BuiltIn for its culture and product.
Own the full B2B sales cycle from outbound prospecting to close across SMB and upmarket employer accounts.
Navigate broker relationships, build pipeline, and close deals that bring real healthcare access to hourly and frontline workers.
Maintain accurate forecasting and pipeline hygiene in HubSpot while working closely with SDRs, RevOps, and Customer Success.
Vitable is a health benefits platform designed for hourly and frontline workers, making it easy for employers to offer high-quality healthcare. They are a small, passionate team moving fast to solve a problem that genuinely deserves solving.
Execute the renewals process for a portfolio of subscription customers, leveraging strategies for revenue retention and customer trust.
Manage customer communications, pricing discussions, and negotiation to facilitate on-time renewals, expansions, and cross-sells.
Partner with Customer Success, Sales, Legal, and Finance to identify renewal risk, growth opportunities, and reduce operational friction.
FinQuery is at the forefront of accounting automation, specializing in contract-driven accounting with an AI-enabled platform for finance teams. Serving over 8,500 customers worldwide and recognized as a global leader in lease accounting, FinQuery has been listed on the Inc 5000 as one of the fastest-growing private companies for five consecutive years.
Own a portfolio of strategic memberships and drive member satisfaction, retention, and revenue growth.
Manage contract renewals, negotiate terms, and identify cross-sell and upsell opportunities.
Coordinate cross-functionally with internal teams to deliver a high-touch member experience and resolve issues.
Health Evolution is a selective membership organization for chief executives and influential leaders in healthcare. The company hosts summits and peer networks, serving a membership of top healthcare leaders.