Sr. Customer Success Manager, Broker Channel

Sana

Remote regions

US

Benefits

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Role Overview:

  • You will be the strategic contact for brokers and their clients, managing relationships and driving retention.
  • This role involves leading quarterly business reviews, owning renewals, and acting as the voice of the customer internally.

What We Offer:

  • Fully remote work with a distributed team and no return-to-office mandates.
  • Flexible vacation policy, comprehensive medical/dental/vision, 401(k) with match, and paid parental leave.
  • Transparent compensation, career development programs, and a one-month sabbatical after five years.

Impact:

  • You’ll help reshape healthcare delivery for small businesses through a seamless, easy-to-use platform.
  • You’ll have a direct positive impact on members’ lives and work with passionate, values-driven colleagues.

Sana

Sana is a health plan solution built for small and midsize businesses, designed around integrated primary care service to make healthcare easy. Founded in 2017, we are a remote-first company with a fully distributed team across the U.S., valuing curiosity, ownership, and speed.

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