Customer Success Manager, Growth – Bilingual (Spanish/English)

Vanta

Remote regions

US

Benefits

Unlimited PTO 16w maternity 16w paternity

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Role Overview:

  • Drive customer success and retention for a portfolio of accounts.
  • Act as a trusted advisor, guiding customers through security compliance.

Key Responsibilities:

  • Manage customer relationships in a 1:1 and 1:many model.
  • Monitor health metrics and proactively address risks.
  • Collaborate with cross-functional teams to resolve issues.

Qualifications:

  • 2+ years of Customer Success experience at a SaaS company.
  • Business-level fluency in Spanish and English.
  • Strong communication and critical thinking skills.

Benefits:

  • Comprehensive medical, dental, and vision coverage.
  • 16 weeks paid parental leave for all new parents.
  • Flexible PTO and 401(k) matching.

Vanta

Vanta helps businesses earn and prove trust by automating security monitoring and compliance. Founded in 2018, the company has a kind, talented team and serves thousands of companies.

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