Customer Success Manager, Growth – Bilingual (Spanish/English)
Remote regions
USBenefits
Unlimited PTO
16w maternity
16w paternity
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Role Overview:
- Drive customer success and retention for a portfolio of accounts.
- Act as a trusted advisor, guiding customers through security compliance.
Key Responsibilities:
- Manage customer relationships in a 1:1 and 1:many model.
- Monitor health metrics and proactively address risks.
- Collaborate with cross-functional teams to resolve issues.
Qualifications:
- 2+ years of Customer Success experience at a SaaS company.
- Business-level fluency in Spanish and English.
- Strong communication and critical thinking skills.
Benefits:
- Comprehensive medical, dental, and vision coverage.
- 16 weeks paid parental leave for all new parents.
- Flexible PTO and 401(k) matching.
Vanta
Vanta helps businesses earn and prove trust by automating security monitoring and compliance. Founded in 2018, the company has a kind, talented team and serves thousands of companies.