Strategic Customer Success Manager

Responsibilities:

• Managing risk, forecasting, and identifying growth opportunities.
• Successfully onboarding new clients and building key relationships.
• Coordinating and leading regular client check-ins with clear outcomes.

Requirements:

• Customer-facing experience in Customer Success Management or similar in B2B SaaS.
• Experience in managing a Book of Business along with KPIs.
• Fluent in French and English and based in Europe.

The Good Stuff:

• Competitive salary + stock options in fast-growing Series E start-up.
• 25 days of annual leave + public holidays where you are based.
• Private Medical Insurance including mental health support.