Remote Customer service Jobs • Customer Success Management

Responsible for managing a portfolio of Mid Market customers in EMEA. Should have experience understanding customers’ business strategies and leading them to their desired outcomes. Will provide leadership and measurable recommendations to ensure customers take full advantage of the Wrike platform and they receive maximum value

Manage a portfolio of small business clients, partnering closely with them to ensure they fully leverage our SaaS platform for e-commerce accounting automation. This role involves becoming a platform expert, proactively engaging customers to understand their specific workflows, troubleshooting adoption barriers, and guiding them to maximize efficiency and value from their investment in Webgility, acting as their primary strategic advisor.