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What you'll do:
- Own the success of our Commercial Real Estate customers, developing scalable playbooks and touchpoints to drive engagement and retention.
- Monitor customer health scores and usage data to proactively identify at-risk accounts and opportunities for growth.
- Track and manage renewals, escalations, and at-risk accounts in coordination with internal stakeholders.
What you'll bring to the team:
- 2–5 years of experience in Customer Success, Account Management, or Program/Project Management.
- Proven ability to manage a large book of business with a data-driven, scaled approach.
- Comfort working in a fast-paced, high-growth environment.
Versapay
Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. With over 10,000 customers and processing over 110M transactions annually, we are a growing company that values diversity and innovation.