Oneleet

2 open remote positions

Oneleet is a security and compliance platform helping companies build, manage, and monitor cybersecurity programs and achieve standards like SOC 2 and ISO 27001. With a recent $33 million Series A and decades of industry experience, the team is fast-growing, opinionated, and focused on reshaping a broken industry.

PTO Distribution 2 of 2 jobs

4w
Min
4w
25th
4w
Median
4w
75th
4w
Max

Benefits Overview 2 of 2 jobs

Equity (2) Health (2) PTO (2) Wellness (2) Remote (1) Remote Work (1)

Open Positions

Customer Support Specialist

Global 4w PTO

  • Serve as the first point of contact for customers via Slack shared channels and email, with a 15-minute response standard.
  • Resolve platform navigation, onboarding, billing, and pentest scheduling inquiries, triaging and escalating to internal teams with full context.
  • Log all interactions in Pylon, identify recurring issues, and contribute to the internal knowledge base.

View details Similar jobs