Customer Support Specialist
Remote regions
GlobalBenefits
4w PTO
Similar Jobs
See allSupport Specialist
Moxie
Global
Customer Support
SaaS
Intercom
Customer Support Specialist
Possible
Global
Customer Service
Communication
Problem Solving
Customer Support Analyst - Morning Shift
CENTRL
US
Customer Support
SaaS
Troubleshooting
Customer Experience Specialist
Flex
US
Fintech
Customer Support
Zendesk
New Associate Technical Support Engineer - APAC
Dragos
APAC
Communication
Troubleshooting
Linux
About Oneleet:
- Security and compliance platform making cybersecurity painless.
- Raised $33M Series A and growing fast with a rebellious team.
About the Role:
- Foundational support role with a first-response standard of 15 minutes.
- Work through Slack and email with technical and non-technical customers.
What You'll Do:
- Resolve platform, onboarding, billing, and pentest scheduling inquiries.
- Triage and escalate issues, logging everything in Pylon.
Oneleet
Oneleet is a security and compliance platform helping companies build, manage, and monitor cybersecurity programs and achieve standards like SOC 2 and ISO 27001. With a recent $33 million Series A and decades of industry experience, the team is fast-growing, opinionated, and focused on reshaping a broken industry.