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About the role:

  • Respond to customer inquiries via email and callbacks, taking ownership through resolution.
  • Classify issues by priority and escalate complex cases to senior teams.

What you’ll bring:

  • Strong English communication, problem-solving, and multitasking abilities.
  • 1-2 years of customer service experience and motivation to learn AI tools.

About Possible:

  • Possible builds affordable credit products to improve financial health.
  • We are a fully distributed Public Benefit Corporation with a global workforce.

Possible

Possible builds affordable credit products that improve financial health and help people stay out of debt. Founded in 2017, we are a fully distributed company with a global workforce and over 100,000 App Store reviews.

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