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About the role:
- Handle complex customer cases that require judgment and empathy.
- Work across chat, email, phone, and SMS.
- Collaborate with team and leadership to improve policies.
What we're looking for:
- 1-2 years experience in customer service or related.
- Strong writing and attention to detail.
- Comfortable with technology and AI tools.
Schedule and compensation:
- 4-week rotation with flexible hours.
- Hourly rate of $25.00/hour.
Culture and benefits:
- Remote-first company with global team.
- 100% employee medical, dental, vision coverage.
- Annual offsites and wellness days.
Peerspace
Peerspace is the leading online marketplace for venue rentals for meetings, productions, and events. With over $500M transacted, it is backed by GV and Foundation Capital, fostering an inclusive, cross-functional culture that values employee wellbeing.