Customer Support Specialist (APAC Region)
Remote regions
APACBenefits
Unlimited PTO
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What You'll Do:
- Help customers with support issues via email, Slack, and video chat.
- Conduct training sessions to remove friction from the customer journey.
- Present customer problems to the organization for actionable decisions.
What We Are Looking For:
- A curious mind with a desire to learn and solve problems.
- Experience working at a remote-first company and comfort with remote collaboration.
- Empathy and a genuine desire to help others.
Our Benefits:
- 100% remote with flexible time off.
- Health, dental, and vision insurance with generous premium coverage.
- 401k match, parental leave, and learning stipend.
Appcues
Appcues is a customer engagement platform that helps businesses improve user onboarding and adoption. The company is remote-first with a small, focused team that values transparency, collaboration, and autonomy.