Customer Support Specialist

What you'll do:

• Respond to and resolve customer queries through email, chat, and Twitter.
• Escalate advanced queries to appropriate internal channels.
• Continuously improve knowledge of Paddle products.

We'd love to hear from you if:

• You have experience in customer support or are eager to transition into a customer-focused role.
• You are a proficient English speaker.
• You are happy to work remotely and communicate across time zones.

Why you’ll love working at Paddle:

• Unlimited holidays and 4 months paid family leave regardless of gender.
• Annual learning fund and regular training for personal development.
• A diverse, growing global team with a transparent and collaborative culture.