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Expectations:
- Keep a strong phone presence and communicate clearly.
- Think fast and troubleshoot effectively.
- Go above and beyond to deliver a personal experience.
Experience:
- 2+ years in remote customer support, ideally in fintech.
- Proficient with Zendesk or similar ticketing systems.
- Customer-first mindset with excellent communication skills.
Benefits:
- Competitive pay and equity in a high-growth startup.
- Multiple health benefit options and 401(k) matching.
- Paid Time Off and opportunities for career growth.
Mudflap
Mudflap provides payment products for the trucking industry, helping truckers save on fuel. Backed by top-tier investors, we are a fast-growing marketplace with a customer-obsessed culture.