Paddle

As a member of the Tax team you will be involved in Paddle’s complex and growing tax function. You will report to a regional tax manager and will be responsible for managing complex tax accounting, reporting, and compliance activities across the organization. The ideal candidate is highly autonomous, taking full ownership of tax processes from start to finish, while ensuring thorough review.

As a key member of our Sales team, you will convert qualified leads into delighted Paddle customers, engaging with a diverse range of companies as they explore their e-commerce provider needs. Your role is critical in helping us define, drive, and achieve our revenue targets, ultimately bringing us closer to our vision of making Paddle the go-to solution for SaaS, AI, and app businesses worldwide.

As a Staff Data Scientist, you will identify and drive new strategic opportunities through advanced machine learning models and analytics by designing data capture systems, operational processes, experimentation frameworks, and feedback mechanisms. You'll lead end-to-end model development and deployment processes, leveraging classical ML methods and LLM based methods based on agentic AI and collaborating across teams.

You'll work with buyers, learning how to offer top-notch support by searching for transactions, processing refunds, and subscription cancellation requests. The ideal candidate will be able to follow internal processes and customer instructions, demonstrating empathy and strong communication skills. As part of a global buyer support team, you'll report to the Buyer Support Team Leads and have opportunities to progress to Level 1 Customer Support or specialist roles.