Appcues

2 open remote positions

Appcues is a customer experience platform that helps companies build targeted, high-impact in-app experiences. They are a remote-first company since 2020, fostering transparency and collaboration with a distributed team across the US.

Salary Distribution 1 of 2 jobs

$80,000

Min

$80,000

25th

$80,000

Median

$80,000

75th

$80,000

Max

PTO Distribution 2 of 2 jobs

Unlimited PTO 2 jobs (100%)

Benefits Overview 2 of 2 jobs

401(k) (2) Dental (2) Equity (2) Health (2) Learning Stipend (2) Parental Leave (2) Remote (2) Vision (2) Flexible PTO (1) PTO (1)

Technical Success Manager

11 days ago

$60,000–$80,000/yr

US Unlimited PTO

Own technical onboarding for new customers, scoping plans and handling SDK implementation, integration, and data mapping.
Train customers on platform fundamentals so they can build, target, and publish experiences independently.
Serve as the go-to technical contact for VIP accounts, diagnosing issues and collaborating with Support Engineering.

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Customer Support Specialist (APAC Region)

15 days ago

APAC Unlimited PTO

Provide excellent written, Slack, and video chat support to customers.
Conduct training sessions for unmanaged customers to remove friction from their journey.
Present customer problems to the organization for prioritization and actionable decision-making.

View details Similar jobs

Salary Distribution 1 of 2 jobs

PTO Distribution 2 of 2 jobs

Benefits Overview 2 of 2 jobs

Open Positions

Technical Success Manager

Customer Support Specialist (APAC Region)