Senior Renewals Manager
Remote regions
USBenefits
Unlimited PTO
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About This Role:
- Drive customer retention and revenue stability by leading renewal execution for complex, high-risk accounts.
- Develop renewal strategies, influence pricing, and partner cross-functionally with CS, Product, Sales, and Finance.
What You'll Do:
- Lead end-to-end renewal strategy for high-ARR, multi-product, or multi-year accounts.
- Own complex pricing, concession, and restructuring discussions, acting as escalation point.
- Mentor P3 Renewal Managers and maintain accurate forecasts.
Why You’ll Love It Here:
- Competitive compensation with base salary of $105k-$114k USD plus commission and equity.
- Comprehensive benefits including flexible PTO, fully covered medical premiums, and quarterly recharge holidays.
- Human-first culture with career development, mentorship, and global coworking access.
Gainsight
Gainsight is the AI-powered retention engine that helps customer-centric companies drive retention and growth through its CustomerOS platform. With over 2,000 trusted clients and a human-first culture, they offer a supportive environment with opportunities for growth and innovation.