Account Manager – ShareGate

Role Overview:

• Manage strategic customer relationships and drive business growth within a global technology environment.
• Act as a trusted advisor for organizations navigating Microsoft 365 governance and adoption.
• Own a portfolio of accounts, leading renewals and identifying expansion opportunities.

Key Responsibilities:

• Manage customer accounts by leading renewals and increasing recurring revenue through upgrades and cross-selling.
• Build trusted relationships with IT stakeholders and understand their evolving technology needs.
• Collaborate with internal teams to deliver seamless customer experiences and remove obstacles.

Requirements:

• 2+ years of experience in account management, sales, or customer success in a goal-oriented commercial role.
• Proven ability to deliver consultative, value-driven customer experiences.
• Strong communication skills in English; French proficiency is an asset.

Benefits:

• Base salary range $75,000-$90,000 CAD plus variable compensation and long-term incentive program.
• Comprehensive family benefits, retirement savings plan, telemedicine, and annual wellness budget.
• Flexible vacation policy and remote work flexibility with opportunities for in-person connection.