Source Job

• Drive revenue growth through upselling and cross-selling to existing strategic accounts.
• Manage renewals, expand relationships, and lead complex sales cycles.
• Partner with sales teams on account planning and white space analysis.

Atlassian builds software products to help teams collaborate and unleash their potential. They are a distributed-first company with a large global workforce, partnering with 82% of the Fortune 500.

• Proactively manage and grow strategic relationships with property management clients, acting as their trusted advisor and primary point of contact.
• Develop and execute account strategies, collaborating internally to ensure white-glove service and increased product adoption.
• Drive revenue through consultative selling and managing commercial negotiations with enterprise accounts.

Flex is a growth-stage, NYC headquartered FinTech company that creates the best rent payment experience, enabling users to pay rent on a schedule that fits their finances. The company has built up unprecedented investor support and an enthusiastic user base with a team located throughout the US, Australia, Canada, and South America, and emphasizes an inclusive culture and team-first environment.

• Lead renewals and expansion for a portfolio of EMEA commercial customers, executing account management and negotiation frameworks.
• Create and close upsell and cross-sell opportunities while partnering with Customer Success, Support, Marketing, and Product.
• Build trusted relationships with executive buyers and deliver value-based conversations that demonstrate ROI and business impact.

Drata helps companies earn and keep the trust of their users by providing a proof layer for trustworthiness. With over 600 employees worldwide, the culture values trust, speed, continuous growth, and an owner-operator mentality.

• Own and lead Affirm's largest Canadian partner relationships, driving growth and long-term strategy across multiple business units.
• Develop sophisticated account plans and execute multi-year growth roadmaps spanning product integrations, co-marketing, and go-to-market expansions.
• Lead complex commercial negotiations including contracts, pricing, renewal strategy, and expansion opportunities.

Affirm is reinventing credit to make it more honest and friendly, offering buy now, pay later solutions without hidden fees. As a growing public fintech company, Affirm is remote-first and emphasizes a culture of collaboration and innovation, with a focus on responsible growth.

• Build trusted relationships with clients and internal teams as the go-to person for strategic thinking.
• Own a portfolio of 3-4 enterprise U.S. clients end-to-end, from strategy to delivery and renewals.
• Navigate complex corporate structures, manage multiple stakeholders, and scope new work alongside the delivery team.

Phiture is a mobile growth consultancy that helps leading apps like Adobe, Headspace, and LEGO® grow. We are a global team of experts setting the standard for digital growth, with a focus on collaboration and innovation.

• Manage client requests and provide timely, results-based customer service.
• Act as a liaison between clients and internal teams for project management and resolution.
• Track KPIs like satisfaction and retention while supporting cross-functional collaboration.

Enumerate provides a platform for community association management, helping clients manage financials and operations. The company is a growing tech firm with a focus on customer success and partnership.

• Manage and maintain relationships with assigned client accounts, acting as the main point of contact for renewals and account updates.
• Monitor client usage and account health, identifying at-risk accounts and creating action plans to improve engagement.
• Collaborate with Sales, Product, Onboarding, and Support teams to resolve issues and drive client adoption and growth.

FabStation is a software company that specializes in augmented reality products, leveraging BIM models for the manufacturing industry to eliminate fabrication errors. The company is growing and operates remotely from Victoria, BC, with a testing facility in Kelowna, BC.

• Build and maintain client relationships, serving as the primary point of contact for daily operations and ensuring retention through exceptional service.
• Uncover client needs, manage KPIs, and collaborate with product teams to deliver solutions and drive customer satisfaction.
• Travel 10-25% for client sites and events, and lead product demonstrations to grow opportunities within the market.

HHAeXchange is the leading technology platform for home and community-based care, providing an end-to-end homecare solution for aging and disabled individuals. Founded in 2008, the company has passionate employees focused on transforming healthcare by connecting patients, providers, managed care organizations, and states.

• Build and nurture client relationships, ensuring customer satisfaction and long-term retention.
• Act as a trusted advisor, understanding client needs and aligning them with our solutions.
• Identify upsell and cross-sell opportunities to drive revenue growth and increase account value.

Patch My PC provides enterprise solutions for automating third-party updates. Their fully remote crew of 150 employees supports over 10,000 customers and 30 million devices, fostering a culture of GIF-loving humans and core values.

• Own and manage the customer relationship for global strategic accounts, driving value and adoption throughout the lifecycle.
• Develop and execute strategic Success Plans aligned with customer business outcomes and facilitate Executive Business Reviews.
• Partner with sales and support teams to ensure retention, reduce churn, and identify growth opportunities.

Quest Software helps organizations manage and secure their Microsoft environments and leverage data effectively through AI and data solutions. With over 45,000 companies including 90% of the Fortune 500 trusting Quest, they offer a global, inclusive work environment with competitive benefits and professional growth opportunities.

• Leads a team of strategic Account Managers across multiple verticals to drive client retention and revenue growth.
• Develops long-lasting client relationships by understanding needs and providing strategic solutions leveraging Origami's platform.
• Oversees team performance, coaching, and training to ensure productivity, quality, and achievement of KPIs.

Origami Risk delivers single-platform SaaS solutions for risk, insurance, compliance, and safety management. The company was founded by industry veterans and is an equal opportunity employer committed to diversity and inclusion.

• Serve as primary point of contact for assigned client accounts.
• Build and maintain strong, long-term client relationships.
• Support accounts payable processes, invoice tracking, and payment coordination.

Amber Labs delivers efficient finance, account management, and operational support solutions for businesses. We offer a remote-first, collaborative culture with professional development opportunities.

• Build and maintain strong relationships with existing clients while identifying new business opportunities.
• Coordinate with internal departments to ensure successful project execution and client satisfaction.
• Develop strategic account plans and maintain accurate CRM records to support long-term growth.

M2W Inc. is a professional services company that focuses on client relationships and delivering exceptional results. The company offers a collaborative and inclusive work environment with opportunities for professional development and career advancement.

• Own the full revenue relationship with your accounts, driving renewals and uncovering expansion opportunities.
• Act as a trusted advisor to IT teams on Microsoft 365 governance, using a consultative approach to connect solutions to real outcomes.
• Strengthen multi-threaded relationships by coordinating with Technical Support, Product, and RevOps to remove blockers and maximize customer value.

ShareGate is the leading Microsoft 365 migration and governance platform, trusted by over 100,000 IT pros for its simplicity. It is developed by Workleap Technologies, a Montreal-based software company, and fosters a high-performing, close-knit team culture focused on experimentation and impact.

• Build and nurture client relationships, ensuring customer satisfaction and long-term retention.
• Identify upsell and cross-sell opportunities to drive revenue growth and increase account value.
• Manage renewals and contract negotiations, ensuring a seamless client experience.

Patch My PC provides enterprise solutions for automating third-party updates in Microsoft ConfigMgr, Intune, and WSUS. Our fully remote crew of 150 supports over 10,000 customers and 30 million devices, with core values guiding how we work and treat each other.

• Develop and execute customer success strategy to maximize retention, satisfaction, growth, and advocacy across a team of Customer Success Managers.
• Establish scalable engagement programs, monitor KPIs like CSAT, NPS, and retention rates, and drive revenue growth through account expansion.
• Partner cross-functionally with Operations, Sales, Marketing, and Product teams to ensure a world-class customer experience and serve as the voice of the customer.

Stratus is a market leader in brand implementation and maintenance, helping global brands show up consistently through exterior signage, interior branding, site refreshes, digital signage, and ongoing repair. The company fosters a supportive, collaborative culture with career growth opportunities, regular coaching, and mentorship.

• Manage enterprise client accounts to drive customer satisfaction, retention, and growth.
• Collaborate cross-functionally with sales, product, and leadership teams to deliver customer value.
• Ensure seamless experiences across all stages of the customer journey.

Yoodli is an AI roleplay simulator that helps individuals and teams master communication through private, judgment-free coaching. With $40M in Series B funding and a team doubling in 2026, we are headquartered in Seattle and building a fun, inclusive culture.

• Manage customer relationships to retain revenue and generate additional revenue through strategic account planning.
• Develop a strong pipeline and achieve annual sales and revenue retention targets by negotiating renewals and expansions.
• Conduct quarterly value-based reviews with top customers and collaborate with internal teams to ensure a world-class customer experience.

Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions for Fortune 100 companies. They are a close-knit, globally dispersed team with a diverse and inclusive culture centered around great people practices and learning opportunities.

• Strategically lead a global team of Account Managers to ensure successful management of a book of business from contract signing through implementation.
• Collaborate with internal resources to recruit, develop, and manage a high caliber workforce while identifying upsell opportunities to increase profitability.
• Coach team members to enhance client relationship skills and their understanding of customers' business and benefits issues.

ComPsych is the world's largest provider of mental health services and GuidanceResources for life, offering personalized and fully integrated programs including behavioral health, absence, and wellness journeys. Serving over 163 million individuals across 200 countries, 40% of the Fortune 500 choose ComPsych for their mental health needs.

• Develop and execute growth, renewal, and retention strategies for government clients.
• Manage multi-level client relationships, ensuring satisfaction and issue resolution.
• Lead and mentor a team, driving best practices and high levels of customer service.

Cotiviti is a healthcare analytics and information company that helps clients improve financial performance and quality outcomes. It is a mid-to-large sized company with a focus on innovation and team culture, emphasizing growth and retention.