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Role:
- Be the voice of the customer and navigate internal processes with stakeholders.
- Provide support to associations, granting access and triaging issues.
- Assist with challenging customer requests and escalations.
Requirements:
- 2+ years of experience in Customer Success or Account Management.
- Strong customer service and project management skills.
- Ability to organize workload and meet deadlines in a fast-paced environment.
Compensation:
- Base salary plus bonuses or commissions included.
- Pay range: $55,000 - $65,000 USD per year.
Enumerate
Enumerate provides a platform for community association management, helping clients manage financials and operations. The company is a growing tech firm with a focus on customer success and partnership.