We’re on the hunt for a friendly, resourceful, and detail-obsessed Guest Services Manager to help us deliver world-class service to our guests, customers, and event attendees. You’ll be on the front lines—handling inquiries, solving issues, and making sure our community feels heard, supported, and wowed.
Job listings
$99,069–$119,444
USD/year
Europe
Unlimited PTO
Manage dbt Lab’s largest accounts to initial product adoption while ensuring an amazing start to their customer journey. Clearly communicate with customer’s about account setup requirements and expectations, align on best practices, and motivate key stakeholders. Collaborate with sales, professional services, support, and training to deliver a superior customer experience in a condensed period of time. Meet with prospective dbt Cloud customers to assess which service experience makes sense for them.