Key Account Manager Mid-Market

Role Overview:

• You will manage a high-volume portfolio of existing customers, driving renewals and upsells through automation and data-driven prioritization.
• This role combines account management, revenue generation, and operational excellence to build scalable motions for customer growth.

Key Responsibilities:

• Segment and prioritize accounts using scalable tiering strategies, and launch automated campaigns to drive engagement.
• Analyze customer usage data to proactively identify expansion opportunities and churn risks.
• Lead business negotiations and optimize renewal workflows for your portfolio.

What We Offer:

• Compensation includes base salary, variable pay, and equity.
• Benefits include Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, and 1 month parental leave for the second parent.
• Flexible hours and full remote work anywhere in France.

Who We Are:

• 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners.
• With 1,700 organizations using the platform, we are committed to diversity, equity, and inclusion through active ERGs.