Strategic Account Manager – Golf

Key Accountabilities:

• Manage a portfolio of golf course customers, acting as the primary strategic contact to drive adoption, retention, and account growth.
• Proactively engage clients to expand product usage, introduce add-ons, and ensure ongoing platform value.
• Identify churn risks and implement retention strategies while ensuring customers achieve defined success outcomes in collaboration with internal teams.

Requirements:

• Strong experience in account management or customer success, ideally with SaaS or technology-driven solutions.
• Confident working with senior stakeholders, analyzing account performance, and driving measurable business outcomes.
• Deep customer-centric mindset with proven ability to increase adoption, satisfaction, and account value.

Benefits:

• Flexible remote-friendly work environment supporting work-life balance.
• Comprehensive health, dental, and wellness benefits; retirement savings plan with employer contribution.
• Paid time off, enhanced parental leave, equity options, and learning programs.