About the Role:

Own and grow a portfolio of mid-market and enterprise clients.
Ensure customer satisfaction, maximize retention, and drive revenue growth.
Serve as the primary point of contact for clients.

Who You Are:

3–5 years in account management or customer success, with 2+ years in healthcare or digital health.
Thinks in terms of client business outcomes and navigates ambiguity independently.
Exceptional communicator at all organizational levels.

Additional Core Competencies:

Knowledge of the digital health landscape and healthcare trends.
Strong analytical skills with a proactive approach to addressing client needs and issues.
Bachelor's degree in Business, Marketing, Healthcare Management, or a related field.

Wheel

Wheel is evolving the traditional care ecosystem by equipping innovative companies with a platform to deliver virtual care at scale. They offer strategies and technologies to foster consumer engagement, build brand loyalty, and maximize return on investment.

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