Dscout builds a flexible UX research platform trusted by top brands in finance, healthcare, consumer goods, and tech. The team is passionate, empathetic, and curious, prioritizing learning, sharing, and building a diverse and inclusive culture.
PTO Distribution
1 of 1 jobs
Unlimited PTO1 jobs (100%)
Parental Leave Distribution
Maternity Leave
1 jobs
12w
12w
12w
Paternity Leave
1 jobs
12w
12w
12w
Benefits Overview
1 of 1 jobs
401(k) Match
(1)
Education Stipend
(1)
PTO
(1)
Parental Leave
(1)
Remote Work Stipend
(1)
Lead and optimize the mid-market customer segment, overseeing a team of 6-8 Customer Success Managers to drive adoption, retention, and growth.
Develop and execute strategies to improve renewal rates, drive cross-sell revenue, and optimize customer health metrics with data-backed updates.
Serve as executive sponsor for key accounts, manage cross-functional collaboration with Product, Sales, Support, and Engineering, and champion AI adoption.