Similar Jobs
See allSr. Renewals Manager
Highspot
Canada
Renewals
Account Management
Customer Success
New Renewal Specialist (Tech Touch) (Remote)
KnowBe4
United States
Renewals
Account Management
Salesforce
Associate Renewals Manager
Workiva
US
Sales
Renewals
Accounting
Renewals Specialist
1Password
UK
Salesforce
Gainsight
Customer Success
Senior Renewals Manager
Gainsight
US
Account Management
Customer Success
Forecasting
Accountabilities:
- Manage a portfolio of customer renewals, ensuring timely execution of renewal processes, contract completion, and revenue retention objectives.
- Partner directly with customers through virtual meetings, email, phone, and other communication channels to guide them throughout the renewal cycle.
- Collaborate with Customer Success, Sales, and other go-to-market teams to deliver a smooth renewal experience, particularly for opportunities involving expansions or additional solutions.
Requirements:
- 8+ years of experience in SaaS renewals, account management, customer success, sales, or related commercial roles, preferably within enterprise software or technology organizations.
- Proven experience managing customer portfolios, renewal cycles, negotiations, and commercial agreements.
- Strong customer-first mindset with the ability to build trusted relationships and deliver value-driven outcomes.
Benefits:
- Competitive compensation package aligned with experience and market standards.
- Opportunity to work with enterprise customers and contribute to the growth of a leading SaaS environment.
- Remote work flexibility with the opportunity to collaborate with global teams.
Partner Company
A global SaaS provider serving enterprise customers worldwide with a focus on innovation and professional growth. The company fosters a collaborative and inclusive culture, emphasizing ownership and continuous improvement.