Manage the full renewal lifecycle for existing customer accounts, ensuring timely and accurate contract renewals.
Proactively reach out to customers prior to contract expiration to discuss renewal options and address concerns.
Build and maintain meaningful relationships to understand needs and provide tailored solutions.

Qualifications:

2+ years of experience in renewals, account management, or customer success within SaaS or technology.
Solid understanding of SaaS business models and recurring revenue principles.
Proficiency with Salesforce and Gainsight, and comfort navigating other SaaS tools.

Compensation and Benefits:

Annual base salary between £46,000 and £64,000 GBP, commission-eligible.
Immediate participation in benefits including health, dental, pension, and generous PTO.
Equity grant and participation in incentive programs where applicable.

1Password

1Password is a cybersecurity company providing password management and Unified Access Management to secure digital identities and applications. With over $400M in ARR, 180,000 businesses trust 1Password, and we foster a culture of collaboration, transparency, and human-centric innovation.

Apply for This Position