Lead renewals and expansion for a portfolio of EMEA commercial customers, executing account management and negotiation frameworks.
Create and close upsell and cross-sell opportunities while partnering with Customer Success, Support, Marketing, and Product.
Build trusted relationships with executive buyers and deliver value-based conversations that demonstrate ROI and business impact.
Drata helps companies earn and keep the trust of their users by providing a proof layer for trustworthiness. With over 600 employees worldwide, the culture values trust, speed, continuous growth, and an owner-operator mentality.
Lead end-to-end renewal strategy for high-ARR, multi-product, or multi-year accounts.
Own complex pricing, concession, and restructuring discussions, mitigating churn risk.
Mentor P3 Renewal Managers and partner with CS leadership to align value delivery to renewal outcomes.
Gainsight is the AI-powered retention engine that helps customer-centric companies drive retention and growth through its CustomerOS platform. With over 2,000 trusted clients and a human-first culture, they offer a supportive environment with opportunities for growth and innovation.
You own the end-to-end renewal strategy for a portfolio of Enterprise and Strategic customers.
You build trusted relationships with executive stakeholders and align commercial conversations to customer priorities.
You drive growth by identifying expansion opportunities and leading negotiations.
Highspot is a sales enablement platform that helps businesses improve sales performance. The company fosters a culture of collaboration and innovation, with a focus on customer success.
Execute the renewals process for a portfolio of subscription customers, leveraging strategies for revenue retention and customer trust.
Manage customer communications, pricing discussions, and negotiation to facilitate on-time renewals, expansions, and cross-sells.
Partner with Customer Success, Sales, Legal, and Finance to identify renewal risk, growth opportunities, and reduce operational friction.
FinQuery is at the forefront of accounting automation, specializing in contract-driven accounting with an AI-enabled platform for finance teams. Serving over 8,500 customers worldwide and recognized as a global leader in lease accounting, FinQuery has been listed on the Inc 5000 as one of the fastest-growing private companies for five consecutive years.
Manage a portfolio of customers across MEA, acting as a trusted advisor to build, mature, and scale successful security programs.
Use data-driven decision making and AI-first thinking to analyze program performance and deliver actionable insights to customers.
Serve as primary liaison between customers and internal teams, handling escalations, executive reviews, and renewal processes.
HackerOne is a global leader in Continuous Threat Exposure Management (CTEM), uniting agentic AI solutions with the world's largest community of security researchers. The company has been named a Most Loved Workplace for Young Professionals (2024) and fosters an inclusive culture focused on customer obsession, transparency, and collaboration.
Drive revenue growth through upselling and cross-selling to existing strategic accounts.
Manage renewals, expand relationships, and lead complex sales cycles.
Partner with sales teams on account planning and white space analysis.
Atlassian builds software products to help teams collaborate and unleash their potential. They are a distributed-first company with a large global workforce, partnering with 82% of the Fortune 500.
Drive customer growth, retention, adoption, and renewals across the UK market as a primary contact for Enterprise and Mid-Market customers.
Lead onboarding, provide strategic guidance, and design customized reporting solutions while ensuring compliance with UK-specific licensing.
Achieve quarterly revenue and retention goals, negotiate contracts, and represent the voice of UK customers across the business.
Muck Rack is the leading SaaS platform for public relations and communications professionals, enabling organizations to build trust and demonstrate the value of earned media. The company is founder-controlled, fully distributed, and growing sustainably, with awards from Inc., Quartz, G2, and BuiltIn for its culture and product.
Act as a trusted advisor to Sales, Marketing, and Operations leaders within enterprise customers.
Manage a $5M+ book of business, ensuring high customer retention, expansion, and advocacy.
Own the customer lifecycle from onboarding to adoption, renewals, and growth.
Backstory is an AI answers platform for sales teams that trains AI on billions of sales interactions to help sales leaders get trusted answers and drive revenue. Backed by top investors like Andreessen Horowitz and ICONIQ Capital, the company is listed in the Inc. 5000 and recognized by Gartner and Forrester, fostering a data-driven and collaborative culture.
Build trusting relationships with assigned customers to ensure high satisfaction and proactively understand their needs and pain points.
Drive expansion by identifying customer needs for additional products, managing renewals, and promoting adoption and engagement.
Represent the voice of the customer to inform product roadmaps and contribute to the development of FinQuery's product roadmap.
FinQuery stands at the forefront of accounting automation, specializing in contract-driven accounting. Recognized as a global leader in lease accounting on G2.com, we serve over 8,500 customers and have been named one of the fastest-growing private companies by Inc 5000 for five consecutive years.
Facilitate and support renewals strategies within an assigned area.
Develop close working relationships with field sales and engage clients directly.
Achieve or exceed monthly, quarterly, and annual sales goals.
ePlus is a technology solutions company that helps clients optimize their IT environments. The company is collaborative and values diversity, inclusion, and work-life balance, with a passionate and skilled team.
Achieve 95%+ logo retention and 90%+ CSAT through proactive client management.
Own client relationships end-to-end, anticipating needs and driving renewals.
Guide clients through complex products, connecting features to business outcomes.
Meadow is a modern payments platform for higher education, simplifying the student financial experience and transforming the $600 billion industry. As a highly ambitious startup, Meadow seeks passionate individuals to empower students and strengthen economic mobility.
Drive sales and expand the client base by generating new revenue from leads and existing clients.
Build and maintain strong relationships with prospects through in-person presentations and discovery sessions.
Leverage Salesforce data to forecast and manage sales activity, consistently meeting quota expectations.
Rithum is a commerce network that accelerates how brands, suppliers, and retailers deliver e-commerce experiences. With over 40,000 companies trusting the platform, they offer a remote-first culture with accessible leadership and an inclusive atmosphere.
Manage a portfolio of SMB customers, driving product adoption, customer satisfaction, and revenue retention.
Act as a trusted partner to customer stakeholders, proactively supporting activation, mitigating risk, and identifying growth opportunities.
Operate with discipline, maintaining accurate customer records and forecasting inputs in Salesforce and Gainsight.
1Password offers enterprise password management and Unified Access Management solutions to ensure secure digital identities and productivity. With over $400M ARR and recognition on the Forbes Cloud 100, they foster a human-centric, collaborative culture.
Primary owner of customer relationships and account strategy, acting as a trusted advisor while developing multi-stakeholder connections.
Accountable for customer retention, subscription renewals, and conducting quarterly business reviews to drive satisfaction.
Partner cross-functionally with Product, Marketing, and Engineering to manage customer issue escalation and identify cross-sell and up-sell opportunities.
Onit is redefining legal operations with an AI-driven platform that streamlines enterprise legal management and contract lifecycle processes. The company is a team of innovators focused on using AI to help legal departments become faster and more strategic, with a culture that values bold thinking and complex problem-solving.
Manage a high-volume portfolio of 25–50 renewals per month through email, phone, and video calls.
Identify upsell opportunities and overcome objections by highlighting key product benefits.
Maintain accurate CRM records and collaborate with sales, contracting, and legal teams.
UserWay by Level Access provides digital accessibility solutions to help businesses comply with standards. It is a growing company with a fast-paced, independent culture.
Lead all post-sales activities for enterprise customers, guiding them through onboarding, implementation, and renewals.
Partner with Account Managers to drive renewal and expansion opportunities within your book of business.
Manage 40 enterprise customers and provide expert advice on security best practices and compliance standards.
Vanta helps businesses earn and prove trust through continuous security monitoring and compliance automation. The company has a kind and talented team, with many employees succeeding without prior security experience.
Build and nurture client relationships, ensuring customer satisfaction and long-term retention.
Identify upsell and cross-sell opportunities to drive revenue growth and increase account value.
Manage renewals and contract negotiations, ensuring a seamless client experience.
Patch My PC provides enterprise solutions for automating third-party updates in Microsoft ConfigMgr, Intune, and WSUS. Our fully remote crew of 150 supports over 10,000 customers and 30 million devices, with core values guiding how we work and treat each other.
Build and maintain strong relationships with partners to accelerate business value and ROI from ConnectWise investments.
Monitor partner usage data, health indicators, and growth opportunities to develop strategies for success.
Conduct Quarterly Business Reviews (QBRs) and collaborate with cross-functional teams to ensure adoption and successful renewals.
ConnectWise is a community-driven software company that helps technology solution providers manage their businesses and deliver customer experiences. With over 3,000 colleagues in North America, EMEA, and APAC, the company serves over 45,000 partners and fosters an inclusive, positive culture.
Develop and maintain long-term business relationships with clients by understanding their priorities and ensuring they get value from the software.
Onboard and train customers on new features, monitor utilization, and identify upsell and expansion opportunities.
Adapt quickly to changes, possess strong relationship building skills, and provide reports to management on client development.
Surglogs is an award-winning software solution that digitizes and streamlines regulatory compliance for ambulatory surgery centers and healthcare facilities across the US. They are a quickly growing team looking for ambitious and passionate individuals to join their movement.
Own the full renewals cycle including tracking, negotiations, and closing.
Build the renewals process from scratch with timelines, escalation paths, and risk triggers.
Design and maintain renewal reporting and forecasting for leadership.
Oneleet is a fast-growing security and compliance platform that helps companies achieve standards like SOC 2 and ISO 27001. They just raised a $33 million Series A, are growing rapidly, and have a team with decades of industry experience and a rebel culture.