Manage a portfolio of Enterprise and Strategic accounts to drive adoption of NodeZero.
Develop trusted advisor relationships and tailor cybersecurity offerings to customer needs.
Proactively identify customer challenges, upsell opportunities, and ensure renewals through data analysis.
Horizon3.ai is a fast-growing remote cybersecurity company providing autonomous penetration testing via its NodeZero platform. The team includes former Special Operations cyber operators and engineers, with a culture of respect, collaboration, and ownership.
Drive business efforts toward loyalty, renewals, and expansion for customers in the UK and Ireland.
Work closely with sales and marketing to train and empower customers and third-party reseller partners.
Build strong relationships with multiple contacts to increase satisfaction and ensure platform adoption.
Huntress is a fully remote, global team of cybersecurity experts on a mission to protect all businesses with enterprise-grade security products. Founded in 2015 by former NSA operators, the company protects 3M+ endpoints worldwide and operates with a culture of inclusivity and ethical badassery.
Lead and develop a team of Customer Success Managers.
Ensure customers operationalize NodeZero across their environments and workflows.
Engage directly with executive stakeholders to align on goals and long-term value.
Horizon3.ai is a cybersecurity company that enables organizations to proactively find and fix exploitable attack vectors. They are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners.
Act as the voice of the customer within the organization, advocating for customer needs and requirements to internal teams.
Lead the technical onboarding process for new customers, working closely with internal teams to ensure a smooth and positive experience.
Maintain a high level of customer satisfaction by collecting and structuring client feedback, tracking key health and usage indicators.
Oasis Security is redefining how enterprises manage access in the age of AI. They are backed by Sequoia, Accel, and Craft Ventures, and trusted by dozens of Fortune 500 companies including S&P Global, Mars, and Nationwide.
You will take full ownership of a diverse customer portfolio, designing and executing success strategies that drive adoption and long-term value.
You will identify upsell and cross-sell opportunities and advocate for customers internally to influence product improvements.
You will collaborate cross-functionally and use data to track health metrics and strengthen customer outcomes.
Eye Security provides cybersecurity and embedded cyber insurance solutions for organizations across Europe. Headquartered in the Netherlands, they’ve grown to over 170 employees and continue to expand internationally.
Lead customer lifecycle marketing programs across onboarding, adoption, education, retention and expansion to drive engagement and revenue retention.
Manage and develop a customer marketing team, scaling programs as business needs grow.
Partner cross-functionally with Customer Success, Sales, Product, and RevOps to design and execute omni-channel campaigns.
Keeper Security transforms cybersecurity for millions of individuals and thousands of organizations globally with an intuitive, end-to-end encrypted platform. It is a fast-growing cybersecurity company trusted globally, published in 23 languages and sold in over 150 countries.
Build and maintain strong relationships with enterprise customers, ensuring successful onboarding and value realization.
Drive product utilization by aligning capabilities with customer goals and delivering strategic reviews.
Own renewals by monitoring customer health metrics, mitigating risks, and maintaining high satisfaction.
Teramind pioneers a predictive, AI-driven approach to safeguarding organizations' people, data, and operations. They are a global leader in user behavior analytics, insider risk management, and workforce intelligence, empowering businesses to transform data into a strategic asset.
Serve as primary post-sales point of contact for strategic federal customers, driving adoption and satisfaction.
Own customer success plans, conduct business reviews, and manage health metrics to minimize churn and maximize expansion.
Collaborate cross-functionally with Sales, TAMs, and Support to ensure seamless customer experience and align solutions with operational goals.
Dragos is a market leader in ICS/OT Cybersecurity, defending industrial organizations that provide essentials like water, electricity, and safe workplaces. They have a remote-first culture with global operations in North America, Europe, the Middle East, and APAC, and emphasize authenticity, transparency, and trust.
Drive executive alignment, long-term value realization, and durable net revenue retention.
Operate as a senior security advisor to CISOs and executive leadership teams.
Influence multi-year account strategy, shape complex renewals and expansions.
1Password is building the foundation for a safe, productive digital future. They are ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. They have surpassed $400M in ARR and have over 180,000 businesses using their product.
Act as the primary point of contact for major customer incidents, managing expectations and communications through resolution.
Analyze customer data including support cases and survey responses to identify technical trends and risks.
Proactively guide customers on Ping's features aligned with their business objectives and adoption trends.
Ping Identity provides an intelligent, cloud identity platform that enables secure and seamless digital experiences. The company serves over half of the Fortune 100 and fosters a culture of inclusion and digital freedom with employees globally.
Engage with customers through regular calls, business reviews, and daily needs to build long-term strategic partnerships.
Monitor adoption metrics, create success plans, and manage escalations to ensure customers utilize the full Axon platform.
Develop deep product knowledge and share industry best practices to help customers achieve operational goals.
Axon is a technology company focused on public safety, providing devices and cloud software to protect life. They aim to be a force for good with a fast-paced and meaningful work culture.
Lead onboarding for strategic customers, ensuring quick understanding and adoption of Tailscale.
Offer technical support, diagnosing and resolving issues across Tailscale's platform.
Build strong customer relationships, acting as a trusted advisor to optimize Tailscale use.
Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. Founded in 2019, we're a fully distributed company backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
Build, lead, and mentor a team of CSMs supporting Enterprise customers.
Drive proactive outreach and intervention based on data insights.
Act as the voice of the customer to influence product and go-to-market strategy.
Chainguard is the trusted source for open source, delivering hardened, secure, and production-ready builds of open source software. They help organizations build faster, stay compliant, and eliminate risk. Chainguard is venture-backed by leading investors.
Drive sales growth and expand customer base in cybersecurity technology sector.
Acquire new accounts, build customer relationships, and ensure satisfaction.
Establish and nurture Channel Partner relationships with key resellers.
Horizon3.ai is a remote cybersecurity company offering the NodeZero platform for autonomous pentesting. They are a team of former Special Operations cyber operators and engineers, committed to a culture of respect, collaboration, and ownership.
Act as a subject matter expert and trusted advisor for cybersecurity solutions, driving revenue growth across services and products.
Partner with account managers and sales directors to drive pipeline, opportunity qualification, and deal progression within key accounts.
Present and articulate cybersecurity value propositions to executive stakeholders including CIO, CISO, and CFO.
New Era Technology provides end-to-end technology solutions to securely connect people, places, and information. With a global team of over 3,000 professionals, they prioritize a people-first culture, continuous learning, and collaboration.
Drive new customer acquisition and expand existing client relationships in mid-market segments.
Act as a strategic advisor helping clients reduce cybersecurity risk and modernize infrastructure.
Develop tech roadmaps, security plans, and executive proposals using consultative selling methods.
Cyber Advisors LLC is an IT managed services provider and cybersecurity business focused on high-quality customer service. The company is steadily growing and emphasizes a fun, employee-centric culture.
Manage a portfolio of about 20 strategic enterprise customers to ensure strong adoption and long-term value.
Build deep relationships with senior stakeholders and operational users across customer organizations.
Drive product adoption through tailored onboarding, configuration guidance, and continuous enablement.
This is a partner company hiring for a Strategic Customer Success Manager role. They are a B2B SaaS company with a remote-first culture across the UK and EMEA, offering unlimited PTO and a strong emphasis on work-life balance.
Act as the main cybersecurity partner to Customer Support and Integrity teams, establishing the dedicated security function and building vision, strategy, and execution.
Lead technical direction, design security controls, and operationalize solutions to reduce risk for support agents and tooling across global teams.
Drive alignment, build measurable metrics, and perform security testing to proactively manage security risks at scale.
DoorDash is a technology and logistics company that enables door-to-door delivery, connecting consumers, merchants, and Dashers. They are a large, rapidly growing company committed to supporting employee happiness and health with comprehensive benefits and perks.
Act as an advocate for our customers to help them achieve business outcomes.
Foster greater adoption and usage of ServiceNow products through prescriptive guidance.
Bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.
ServiceNow is an AI control tower for business reinvention. Our AI platform brings together AI, data, and workflow, helping 85% of the Fortune 500 work smarter and faster. We're building an AI-native culture where technology and talent are unstoppable together.
Drive new business acquisition within large enterprise accounts across multiple verticals.
Develop and execute targeted sales strategies for Manager Security Services, Professional Security Services, and Identity Services.
Manage the full sales cycle from prospecting through closing, engaging C-level executives and IT leaders.
Cyderes builds practical Identity & Access Management, Exposure Management, and risk programs, helping organizations stop active threats with Managed Detection & Response. They are a Great Place to Work Certified company with a global team across the US, Canada, UK, and India.