What we're looking for:
- 10+ years of Customer Success, Technical Account Management, or Enterprise Account Management experience.
- Proven track record of owning and exceeding net revenue retention targets across large Enterprise accounts.
- Demonstrated success managing complex, global accounts with multi-million dollar ARR.
Responsibilities:
- Manage a portfolio of high-value Enterprise customers with complex stakeholder environments.
- Develop and lead multi-year Success Plans aligned to executive security priorities and digital transformation initiatives.
- Build and sustain multi-threaded relationships across CISO, CIO, IT, Security, Risk, and executive leadership teams.
What you can expect:
- Develop deep expertise in 1Password’s enterprise security positioning and Extended Access Management strategy.
- Engage executive stakeholders within top accounts alongside Sales leadership.
- Own complex renewal strategies across Enterprise portfolio.
Our culture:
- We prioritize collaboration, clear and transparent communication, receptiveness to feedback.
- Alignment with our core values: keep it simple, lead with honesty, and put people first.
- You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate.
1Password
1Password is building the foundation for a safe, productive digital future. They are ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. They have surpassed $400M in ARR and have over 180,000 businesses using their product.