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About the Role:
- Manage a portfolio of Enterprise and Strategic accounts to achieve long-term success and drive adoption.
- Develop deep understanding of NodeZero and become a trusted adviser on features and benefits.
- Act as customer advocate, relaying feedback to internal teams to evolve the product.
Qualifications:
- 5+ years customer-facing experience in SaaS or cybersecurity (Customer Success, Account Management, etc.).
- In-depth cybersecurity knowledge; certifications like CompTIA Security+ or CISSP preferred.
- Strong analytical skills and experience with CRM (Salesforce, HubSpot) and Customer Success software.
Perks:
- Inclusive team and growth opportunities in a dynamic environment.
- Hybrid and remote work options including the Chicago office.
- Competitive compensation, equity, and benefits including health, vision, dental, flexible vacation, and generous parental leave.
Horizon3.ai
Horizon3.ai is a fast-growing remote cybersecurity company providing autonomous penetration testing via its NodeZero platform. The team includes former Special Operations cyber operators and engineers, with a culture of respect, collaboration, and ownership.