Source Job

US

  • Manage a portfolio of Enterprise and Strategic accounts to drive adoption of NodeZero.
  • Develop trusted advisor relationships and tailor cybersecurity offerings to customer needs.
  • Proactively identify customer challenges, upsell opportunities, and ensure renewals through data analysis.

Cybersecurity CRM Customer Success Account Management Communication

20 jobs similar to Senior Customer Success Manager

Jobs ranked by similarity.

US

  • Drive sales growth and expand customer base in cybersecurity technology sector.
  • Acquire new accounts, build customer relationships, and ensure satisfaction.
  • Establish and nurture Channel Partner relationships with key resellers.

Horizon3.ai is a remote cybersecurity company offering the NodeZero platform for autonomous pentesting. They are a team of former Special Operations cyber operators and engineers, committed to a culture of respect, collaboration, and ownership.

US

  • Drive new customer acquisition and expand existing client relationships in mid-market segments.
  • Act as a strategic advisor helping clients reduce cybersecurity risk and modernize infrastructure.
  • Develop tech roadmaps, security plans, and executive proposals using consultative selling methods.

Cyber Advisors LLC is an IT managed services provider and cybersecurity business focused on high-quality customer service. The company is steadily growing and emphasizes a fun, employee-centric culture.

US

  • Drive new business acquisition within large enterprise accounts across multiple verticals.
  • Develop and execute targeted sales strategies for Manager Security Services, Professional Security Services, and Identity Services.
  • Manage the full sales cycle from prospecting through closing, engaging C-level executives and IT leaders.

Cyderes builds practical Identity & Access Management, Exposure Management, and risk programs, helping organizations stop active threats with Managed Detection & Response. They are a Great Place to Work Certified company with a global team across the US, Canada, UK, and India.

US

  • Act as the voice of the customer within the organization, advocating for customer needs and requirements to internal teams.
  • Lead the technical onboarding process for new customers, working closely with internal teams to ensure a smooth and positive experience.
  • Maintain a high level of customer satisfaction by collecting and structuring client feedback, tracking key health and usage indicators.

Oasis Security is redefining how enterprises manage access in the age of AI. They are backed by Sequoia, Accel, and Craft Ventures, and trusted by dozens of Fortune 500 companies including S&P Global, Mars, and Nationwide.

$180,000–$225,000/yr
Global

  • Lead and develop a team of Customer Success Managers.
  • Ensure customers operationalize NodeZero across their environments and workflows.
  • Engage directly with executive stakeholders to align on goals and long-term value.

Horizon3.ai is a cybersecurity company that enables organizations to proactively find and fix exploitable attack vectors. They are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners.

US

  • Serve as primary post-sales point of contact for strategic federal customers, driving adoption and satisfaction.
  • Own customer success plans, conduct business reviews, and manage health metrics to minimize churn and maximize expansion.
  • Collaborate cross-functionally with Sales, TAMs, and Support to ensure seamless customer experience and align solutions with operational goals.

Dragos is a market leader in ICS/OT Cybersecurity, defending industrial organizations that provide essentials like water, electricity, and safe workplaces. They have a remote-first culture with global operations in North America, Europe, the Middle East, and APAC, and emphasize authenticity, transparency, and trust.

UK

  • Drive business efforts toward loyalty, renewals, and expansion for customers in the UK and Ireland.
  • Work closely with sales and marketing to train and empower customers and third-party reseller partners.
  • Build strong relationships with multiple contacts to increase satisfaction and ensure platform adoption.

Huntress is a fully remote, global team of cybersecurity experts on a mission to protect all businesses with enterprise-grade security products. Founded in 2015 by former NSA operators, the company protects 3M+ endpoints worldwide and operates with a culture of inclusivity and ethical badassery.

  • Serve as a trusted cybersecurity advisor for clients and prospects.
  • Drive new business sales and manage the full sales cycle.
  • Consistently meet or exceed sales quotas and pipeline metrics.

CyberOne delivers exceptional results for its customers. At CyberOne, they take ownership of their work, push each other to improve, and genuinely enjoy what they do and seems to be a collaborative, fast-moving team.

US

  • Lead customer lifecycle marketing programs across onboarding, adoption, education, retention and expansion to drive engagement and revenue retention.
  • Manage and develop a customer marketing team, scaling programs as business needs grow.
  • Partner cross-functionally with Customer Success, Sales, Product, and RevOps to design and execute omni-channel campaigns.

Keeper Security transforms cybersecurity for millions of individuals and thousands of organizations globally with an intuitive, end-to-end encrypted platform. It is a fast-growing cybersecurity company trusted globally, published in 23 languages and sold in over 150 countries.

Global Unlimited PTO

  • Build and maintain strong relationships with enterprise customers, ensuring successful onboarding and value realization.
  • Drive product utilization by aligning capabilities with customer goals and delivering strategic reviews.
  • Own renewals by monitoring customer health metrics, mitigating risks, and maintaining high satisfaction.

Teramind pioneers a predictive, AI-driven approach to safeguarding organizations' people, data, and operations. They are a global leader in user behavior analytics, insider risk management, and workforce intelligence, empowering businesses to transform data into a strategic asset.

$100,000–$300,000/yr
US

  • Prospect, identify, qualify and close sales pipeline.
  • Building business champions and running a complex sales process.
  • Meet or exceed sales targets.

Bolster builds a next-generation AI-powered fraud prevention and brand protection platform designed to detect and eliminate phishing, impersonation, and online scams at internet scale. Our team brings deep cybersecurity expertise and is trusted by leading global enterprises and Fortune 500 companies.

US

  • Act as the primary point of contact for major customer incidents, managing expectations and communications through resolution.
  • Analyze customer data including support cases and survey responses to identify technical trends and risks.
  • Proactively guide customers on Ping's features aligned with their business objectives and adoption trends.

Ping Identity provides an intelligent, cloud identity platform that enables secure and seamless digital experiences. The company serves over half of the Fortune 100 and fosters a culture of inclusion and digital freedom with employees globally.

Ireland

  • Drive net new Service Provider/MSP business by partnering with SDR, technical, and account management teams.
  • Maintain a value-based, solution-oriented sales process to educate and close new MSP partner relationships.
  • Accurately track activity, forecast, and opportunity information in CRM while meeting quarterly revenue targets.

Huntress is a cybersecurity company founded in 2015 by former NSA operators that provides enterprise-grade security products as affordable SaaS. They protect over 5 million endpoints and 10 million identities worldwide with a fully remote team of passionate experts.

US

  • Owning day-to-day management of the cybersecurity team across all three practice areas, providing direction, removing blockers, and maintaining accountability.
  • Conducting performance reviews and delivering ongoing feedback that supports the growth and retention of senior-level contributors.
  • Fostering a collaborative, high-trust culture where experienced engineers can operate with autonomy while staying aligned to organizational goals.

Inductive Automation champions industrial automation innovation with a mission to empower customers to swiftly turn great ideas into reality. The company removes technological and economic obstacles by creating and delivering solutions. They value diversity, fun, and flexibility are ingrained into their work culture.

US Unlimited PTO 17w maternity 17w paternity

  • Own and exceed sales targets for Named Accounts and the broader North American Enterprise Territory.
  • Develop pipeline and go-to-market strategy to secure new customers and identify upsell opportunities with existing accounts.
  • Collaborate cross-functionally with Sales Engineering, Channel, and Marketing teams to close new business.

GreyNoise Intelligence is a mission-driven security startup that helps organizations understand and mitigate risks from Internet scanning and exploitation. The company provides real-time, verifiable threat intelligence from a global sensor network, using data science and AI, and is a Series-A startup with a remote-first culture across the US.

US

  • Serve as senior cybersecurity authority advising on complex authorization scenarios and ensuring compliance with federal policy.
  • Lead the AI and automation workstream, identifying high-value use cases and piloting process improvements.
  • Mentor junior team members and coordinate with cross-functional teams to integrate AI and automation into workflows.

Kentro is a technology solutions company that supports federal missions with innovative IT services. The company holds ISO certifications and CMMI ratings, provides competitive benefits, and invests in professional development.

US

  • Qualify and respond promptly to inbound leads, ensuring a strong first impression of Keeper’s MSP program and products.
  • Conduct engaging virtual demos that articulate Keeper’s value in cybersecurity, password management, and privileged access solutions.
  • Research and reach out to potential MSP, MSSP, and Telco partners to generate new pipeline and drive program adoption.

Keeper Security is a fast-growing cybersecurity software company protecting organizations and people in over 150 countries. It's a pioneer of zero-knowledge and zero-trust security, offering the AI-enabled KeeperPAM platform for cyber attack protection and is recognized in the Gartner Magic Quadrant for Privileged Access Management.

$150,000–$250,000/yr
US

  • Lead onboarding for strategic customers, ensuring quick understanding and adoption of Tailscale.
  • Offer technical support, diagnosing and resolving issues across Tailscale's platform.
  • Build strong customer relationships, acting as a trusted advisor to optimize Tailscale use.

Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. Founded in 2019, we're a fully distributed company backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

Europe

  • Run multi-channel outbound (call, email, LinkedIn, events) into named enterprise accounts.
  • Build and maintain joint account plans with your AE and SE.
  • Book qualified meetings with security leaders, including CISO-level.

Oasis Security is redefining how enterprises manage access in the age of AI. Backed by Sequoia, Accel, and Craft Ventures, they're trusted by dozens of Fortune 500 companies.

$134,000–$194,000/yr
US Canada

  • Drive executive alignment, long-term value realization, and durable net revenue retention.
  • Operate as a senior security advisor to CISOs and executive leadership teams.
  • Influence multi-year account strategy, shape complex renewals and expansions.

1Password is building the foundation for a safe, productive digital future. They are ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. They have surpassed $400M in ARR and have over 180,000 businesses using their product.