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MoonPay
MoonPay
6 open remote positions
MoonPay is a unified payments platform that simplifies buying, selling, and swapping digital currencies. With over 30 million customers and 500 partners, the company operates globally with a focus on compliance and building a secure, enterprise-grade platform.
Benefits Overview
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Open Positions
India
Unlimited PTO
8w maternity
2w paternity
Perform quality reviews and audits of manual fraud decisions and chargeback/dispute handling. Identify trends in errors and inconsistencies to produce QA reports and drive process improvements. Partner with various teams to define QA standards, playbooks, and scoring frameworks.
Quality Assurance
Data Analysis
Process Improvement
Define and maintain the overall technical architecture for applications, platforms, or enterprise systems. Evaluate business requirements and translate them into robust, scalable, and secure technical solutions. Implement AI governance frameworks — explainability, confidence scoring, human-in-the-loop controls, audit trail — for all AI outputs influencing CMS audit findings
Architecture
API
Cloud
Data
AI
Design and execute tiered ABM programs (1:few and 1:1) targeting 50–100 priority financial services accounts. Build quarterly campaign plans driven by intent signals and account data from HubSpot and Salesforce. Build dashboards to track ABM engagement signals, meetings booked, opportunities created, and pipeline influence.
B2B SaaS
Demand Generation
Digital Marketing
HubSpot
Salesforce
At least 3 years of experience driving sales initiatives aligned with market realities and group targets. Own sales forecasting and reporting end-to-end: targets, dealers, tools, and clear accountability for results. Work cross-functionally (Sales, Finance, BI, Marketing).
SQL
CRM
Sales Strategy
Data Analysis
Complete 150-180 session hours with a voice coach to recording 40 hours of audio Deliver high-quality audio files in accordance with project specifications. Provide written consent for the ethical use of your voice for cloning purposes.
AI
Responsible for handling inbound and outbound calls providing quality service. Assist members with billing questions, cancellations, and resolve account delinquencies. Review accounts, answer customer questions, and maintain quality and adherence standards.
Microsoft Office
Customer Service
Typing
Communication
Problem Solving