Mid-Market Customer Success Manager

Kenect

Remote regions

US

Benefits

0w PTO

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Responsibilities:

  • Own the customer's renewal, usage, and adoption of Kenect product features.
  • Identify, strategize and execute account expansions, feature upsells and cross-sales.
  • Promote maximum value of the product, identify new opportunities to ensure growth attainment.

Skills & Qualifications:

  • 2+ years of Customer Success experience in a SaaS or software company.
  • Driven, self-motivated, enthusiastic and with a “get things done” attitude.
  • Ability to manage a large portfolio of clients with amazing task and time management.

Our Company Values:

  • Unwavering Customer Obsession.
  • See it, Solve it, Get it Done.
  • Build, Adapt, Win.

Kenect

Kenect is a leading AI-powered texting and reputation management platform used by 10,000+ dealerships and service businesses across North America. We are a fast-growing, mission-driven team building technology that strengthens human connection in a digital-first world.

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