Own the business relationship with strategic customers, driving growth, renewals, and executive relationships.
Identify expansion opportunities and collaborate with cross-functional teams to maximize customer value.
Build and lead the Business Account Management organization, establishing processes and mentoring a team.
SoundStack is an audio-as-a-service (AaaS) company providing tools for podcasters, digital broadcasters, and advertisers. They are a growing company focused on making audio creation, delivery, monetization, and analysis simple and effective for everyone.
Manage a portfolio of ~150 SMB customers, hunting for upsell and cross-sell opportunities while ensuring strong renewal outcomes.
Run structured account reviews, spot workflow gaps, and position additional products or plan upgrades.
Collaborate with CSMs, AEs, and Product teams to drive adoption and revenue growth.
Sitemate builds software for the construction, infrastructure, and industrial sectors, helping them digitize workflows. The company has grown from 5 to over 150 employees across 18+ countries and values transparency, high velocity, and diversity.
Own and manage a portfolio of existing enterprise customers, driving retention and expansion revenue through strategic account planning.
Build trusted relationships with stakeholders, identify upsell and cross-sell opportunities, and lead commercial conversations including renewals and pricing.
Balance high-volume renewals with expansion, using AI and automation to prioritize accounts and drive predictable revenue.
Algolia is a pioneer and market leader in AI Search, powering over 30 billion search requests weekly for 17,000+ businesses including Under Armour and Stripe. With $150 million in Series D funding and a valuation of $2.25 billion, they foster a high-trust, autonomous culture with global offices and remote options.
Serve as senior strategic lead for enterprise clients, owning executive communication and long-term partnership value.
Drive retention and expansion through renewal, upsell, and cross-sell strategies tied to NRR performance.
Architect integrated growth plans across Paid Media, SEO, CRO, Creative, and RevOps.
Directive Consulting is a B2B marketing agency focused on performance metrics. With over a decade of expertise and 420+ B2B brands, they operate through Performance, Communications, and Commerce divisions, fostering a fast-paced and bold culture.
Lead a growing offshore team of 100+ Account Managers focused on expansion and retention within the CMRL customer base.
Own Net ARR growth through upsell, cross-sell, and strategic renewal management across multiple industries and product lines.
Work cross-functionally with Product, Marketing, Customer Support, and Onboarding to deliver a seamless customer experience from first sale through renewal.
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. The company serves nearly 100,000 customers across a wide range of industries, from Fortune 500 enterprises to small businesses.
Own new business in the US Mid-Market segment (companies below 5,000 employees)
Manage the full sales cycle end-to-end, from first contact to close
Generate pipeline through outbound, inbound, and partner-sourced leads
Didomi provides privacy and consent infrastructure for enterprises, helping them comply with state-level laws. The company has expanded its US operations through acquisitions and serves customers like Accor, Yahoo, and Bloomberg, with a focus on revenue growth and a collaborative, equal-opportunity culture.
Drive enterprise expansion across CaptivateIQ's highest-potential accounts with deep account planning discipline.
Self-generate pipeline through proactive multi-threading and run structured cross-sell plays for Sales Planning and Catalyst AI.
Lead and leverage a coordinated motion including a BDR and AI SDR to build world-class enterprise expansion playbooks.
CaptivateIQ is the leading Sales Performance Management solution, recognized by Forrester and G2, and trusted by customers including Affirm, Gong, and Figma. With backing from Sequoia, Accel, ICONIQ, Sapphire Ventures, and other leading investors, the company is on a mission to enable every company to improve their return on incentives and sales planning, and has been recognized by Glassdoor and Comparably as a best place to work.
Lead a high-performing account management team to drive customer retention, expansion, and revenue growth.
Combine people management with process optimization to scale a high-volume customer portfolio.
Leverage data, AI, and automation to improve workflows and maximize team performance.
The company is a remote-first organization specializing in customer retention and expansion through AI-driven solutions. It operates with a fast-paced, high-performance culture focused on operational excellence and career growth.
Lead and develop a team of Account Managers to deliver exceptional client value and drive success across the Home Services vertical.
Build and maintain strong relationships with key clients, serving as the senior point of contact for major account opportunities or escalations.
Oversee account performance metrics, client satisfaction, and growth, collaborating with cross-functional teams to drive revenue retention and upselling.
Scorpion is the leading provider of technology and services helping local businesses thrive. The company offers a unique blend of AI support and teams of human experts, with a culture focused on client success and continuous improvement.
Lead a high-impact customer success organization focused on retention, expansion, and long-term customer value.
Drive adoption, renewal performance, and revenue growth by building scalable customer success strategies.
Partner with Sales, Product, Support, Engineering, and Operations to shape the customer journey and improve business impact.
Jobgether is an AI-powered job matching platform that connects candidates with employers. The company offers a transparent and collaborative culture focused on learning, innovation, and impact.
Own net new revenue growth across a book of roughly 50 existing customer accounts.
Run the full sales cycle for expansion deals, from discovery through close, with enterprise organizations of 2,500 to 10,000 employees.
Use a structured sales methodology like MEDDPIC or SPICED to manage complex deals and keep forecasts accurate.
Scribe's Workflow AI platform automatically captures and optimizes how work gets done, with 94% of the Fortune 500 using it and 45% paying customers. It has over 6 million daily active users across 600,000 businesses, is Series C and valued at $1.3 billion, with a builder culture that holds a high bar and cares deeply about each other and customers.
Own the full renewal cycle for a 100+ account book, driving price increases and minimizing revenue leakage.
Identify upsell and cross-sell opportunities within the OneCX platform, and build account expansion plans.
Maintain deep stakeholder relationships, conduct business reviews, and keep CRM data accurate.
FMSI provides a white-glove SaaS platform for financial institutions to manage appointments, lobby traffic, staff scheduling, and branch analytics. Over 150 community financial institutions rely on them, and they are growing their revenue team to deliver greater value.
Own retention and growth across a portfolio of existing customers, focusing on renewals, expansion, and strategic account growth.
Build strong, multi-threaded relationships with key stakeholders and drive upsell, cross-sell, and expansion opportunities.
Lead renewal and commercial conversations including pricing, terms, and negotiation, while maintaining strong forecasting discipline.
Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees while driving measurable ROI. Trusted by many recognized names in tech and SaaS, we are backed by a world-class team with hubs in New York, London, and Lisbon and are currently growing.
Manage the entire sales cycle for DACH accounts, including retention, expansion, upsell, and cross-sell.
Present Remote's suite of services to existing customers to drive upsell opportunities and build strategic partnerships.
Collaborate with cross-functional teams to ensure customer success and participate in retention initiatives.
Remote provides a global HR platform for compliantly hiring, paying, and managing international teams. The company has a fully remote, async culture with employees on six continents, emphasizing innovation and AI integration.
Own the customer's renewal, usage, and adoption of Kenect product features.
Identify, strategize and execute account expansions, feature upsells and cross-sales.
Deliver group and individual user informational and training sessions about Kenect features.
Kenect is a leading AI-powered texting and reputation management platform used by 10,000+ dealerships and service businesses across North America. We are a fast-growing, mission-driven team building technology that strengthens human connection in a digital-first world.
Own and grow a portfolio of existing Triple Whale customers through strategic upsell and cross-sell opportunities.
Build trusted relationships with key stakeholders and become a strategic advisor to their business.
Lead commercial conversations, presentations, and negotiations with decision-makers across customer organizations.
Triple Whale is an AI operating system built for modern ecommerce, helping brands turn complex data into actions that grow profit. Serving over 60,000 brands like Pressed Juicery, OUAI, and True Classic, the company values customer obsession, speed, and integrity.
Lead renewals and expansion for a portfolio of EMEA commercial customers, executing account management and negotiation frameworks.
Create and close upsell and cross-sell opportunities while partnering with Customer Success, Support, Marketing, and Product.
Build trusted relationships with executive buyers and deliver value-based conversations that demonstrate ROI and business impact.
Drata helps companies earn and keep the trust of their users by providing a proof layer for trustworthiness. With over 600 employees worldwide, the culture values trust, speed, continuous growth, and an owner-operator mentality.
Lead and mentor a team of Account Managers, fostering a culture of excellence, collaboration, and continual learning.
Own and drive client renewals, retention, and net retention targets, developing strategic account plans with cross-functional teams.
Build and nurture strong relationships with key stakeholders, serving as a trusted advisor and advocate.
Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce. Trusted by over 3,300 organizations and 34 million users, we are united by our commitment to elevating continual learning and achieving exceptional results by genuinely caring about each other and our work.
Own and grow a portfolio of key accounts across LATAM and NORAM, driving TTV, conversion, and revenue targets autonomously.
Build strong client relationships, coordinate cross-functionally with sales, support, product, and engineering to resolve issues.
Identify upsell and cross-sell opportunities, track account performance, and proactively resolve challenges to prevent churn.
Nuitée builds API-first infrastructure for the global travel industry, enabling seamless hotel connectivity for companies like Hopper, Priceline, and Uber. Founded in 2017 and backed by Accel and leaders from Booking.com, Stripe, and Shopify, the company has grown profitably with hubs across London, New York, and San Francisco.
Lead and optimize the mid-market customer segment, overseeing a team of 6-8 Customer Success Managers to drive adoption, retention, and growth.
Develop and execute strategies to improve renewal rates, drive cross-sell revenue, and optimize customer health metrics with data-backed updates.
Serve as executive sponsor for key accounts, manage cross-functional collaboration with Product, Sales, Support, and Engineering, and champion AI adoption.
Dscout builds a flexible UX research platform trusted by top brands in finance, healthcare, consumer goods, and tech. The team is passionate, empathetic, and curious, prioritizing learning, sharing, and building a diverse and inclusive culture.