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What You'll Do:
- Ensure clients understand the platform and capabilities while learning their unique business needs.
- Accelerate user adoption through instruction and ongoing education on new features.
- Represent the voice of the client internally to improve business practices.
Who You Are:
- Driven to understand client needs, empower them, and build trust.
- Outstanding people skills to build and maintain strong relationships.
- Self-starter with strong communication, attention to detail, and autonomous execution.
What You'll Bring:
- 2-4 years experience in client success or account management.
- Experience promoting SaaS solutions in a client success role.
- Strong project management and prioritization methods.
Breezeway
Breezeway provides a property operations and experience platform for short-term rental managers and hospitality operators, powering over 55 million property care tasks. The company is remote-first with team members across the U.S. and globe, embracing diversity and committed to an inclusive culture.