Build and maintain strong customer relationships through regular engagement and communication.
Drive account growth through renewals, upselling, and cross-selling while negotiating pricing and closing agreements.
Collaborate with internal teams to ensure customer satisfaction and monitor account health against defined targets.
Lightcast is a global leader in labor market insights, working with partners across six continents to drive economic prosperity. We are an equal opportunity workplace committed to diversity, with offices in the US, UK, Europe, and India.
Guide users through onboarding and adoption to integrate AlphaSense into their workflows.
Drive engagement through warm outreach and live sessions to increase platform usage.
Collaborate with account managers and product teams to improve client experience and share insights.
AlphaSense delivers AI-driven market intelligence and search to empower professionals in decision-making. The company has over 2,000 employees globally, trusted by 6,000+ enterprise customers, and emphasizes a collaborative and innovative culture.
Manage and grow relationships with agency clients, serving as a trusted advisor and primary point of contact throughout the campaign lifecycle.
Lead campaign execution from planning to post-campaign analysis, providing strategic recommendations to optimize client outcomes.
Partner cross-functionally with internal teams to ensure client success and retention, while maintaining operational excellence.
OpenAP is a collective of innovators changing how advertising is bought and sold across the premium video ecosystem. Founded by the largest U.S. television networks, it has a distributed team across the United States with offices in New York and Los Angeles.
Establish yourself as a trusted advisor to drive client success, renewal, and growth for mid-to-large enterprise accounts.
Lead day-to-day client communication, deliver performance reporting, and provide strategic campaign insights.
Manage client health, revenue forecasting, and partner with account managers to identify expansion opportunities.
Drips helps big brands drive 1:1 conversations with large audiences using an AI-powered conversational outreach strategy. Founded in 2016, we are well-funded and foster a community-driven culture centered on core values like Happiness, Team, Lean, Passion, and Improve.
Serve as the primary point of contact for clients, building long-term relationships and driving product adoption.
Analyze client workflows and provide best-practice recommendations to optimize product usage and ROI.
Collaborate with internal teams to share client insights and support broader business objectives.
Rechat provides an all-in-one software platform for real estate professionals, integrating the buying and selling process to boost efficiency and brand consistency. The company fosters a diverse, inclusive, and collaborative culture, operating as a growing startup with a remote team.
Build and maintain strong relationships with existing clients while identifying new business opportunities.
Coordinate with internal departments to ensure successful project execution and client satisfaction.
Develop strategic account plans and maintain accurate CRM records to support long-term growth.
M2W Inc. is a professional services company that focuses on client relationships and delivering exceptional results. The company offers a collaborative and inclusive work environment with opportunities for professional development and career advancement.
Take ownership of each account by building strong relationships to ensure customer satisfaction.
Acquire deep knowledge of company products and value proposition to drive adoption.
Monitor account health and KPIs, identify churn risk, and work proactively to eliminate that risk.
AssetWatch serves global manufacturers by powering manufacturing uptime through condition monitoring. They are a devoted team of engineers and business leaders united to build the future of predictive maintenance.
Manage inbound customer requests for custom jewelry pieces and serve as the primary point of contact for assigned accounts.
Gather and clarify customer requirements, review submissions, and translate needs into actionable internal instructions.
Coordinate with production, CAD, and operations teams to track order progress and ensure smooth execution from design to delivery.
Frontier is a subsidiary of Fresh Prints, a New York-based fully remote company that helps businesses grow cross-functional teams abroad. The company has over 380 employees and has placed over 800 hires across 50 US-based startups and high-growth companies.
Manage communications with team members and assist Client Services team in developing new business initiatives and organic growth within accounts.
Coordinate pitch presentations, lead point of contact for assigned projects, and ensure project profitability and client deliverables.
Drive daily project activities, manage scope changes, facilitate medical-legal-regulatory review, and contribute to client proposals and budgets.
Precision AQ is a leading payer marketing agency that supports global pharmaceutical and life sciences clients in achieving commercial excellence. They are a growing agency with a team-driven environment, offering opportunities for external training, mentorship, and cross-functional projects.
Act as a primary point of contact for clients, providing exceptional customer service and support.
Analyze client data and use insights to create and optimize campaigns that drive results.
Collaborate with internal teams to execute campaigns, monitor performance, and continuously improve processes.
Podean is a leading marketplace agency helping brands accelerate growth across Amazon, Walmart, Target, TikTok Shop, and other digital commerce platforms. They combine strategic expertise, data-driven insights, and creative innovation to deliver measurable business outcomes, and are recognized as one of Digiday’s Best Employers for Remote Employees, with a remote-first culture built on respect, inclusion, and accountability.
Act as primary client partner post-implementation, driving adoption and identifying upsell opportunities.
Maintain continuous engagement to increase value, provide education on new features, and mitigate churn risks.
Analyze client feedback and data to develop strategies for engagement, adoption, and success planning.
Breezeway provides a property operations and experience platform for short-term rental managers and hospitality operators, powering over 55 million property care tasks. The company is remote-first with team members across the U.S. and globe, embracing diversity and committed to an inclusive culture.
Build and maintain strong, long-lasting client relationships
Ensure timely and successful delivery of solutions according to client needs and objectives
Communicate progress of monthly and quarterly initiatives to internal and external stakeholders
INFUSE is a demand generation company providing solutions to B2B organizations. With a global team operating across more than 60 countries, the company has been recognized multiple times on the Inc. 5000 list and has received over 60 industry awards.
Manage and oversee a team of Client Success Managers to ensure successful customer outreach and business reviews.
Collaborate with internal departments to achieve customer success and maintain productive software use.
Mentor staff, delegate responsibilities, and ensure accountability in meeting score card metrics.
Nextech is a leader in specialty healthcare technology solutions. The company invests in its employees with competitive pay, bonuses, and comprehensive benefits, fostering a culture of diversity and inclusion.
Oversee a portfolio of top-tier enterprise accounts, developing success plans aligned with customer objectives.
Serve as the first point of contact for customers and internally coordinate all customer initiatives.
Use AI-assisted tools to streamline account documentation and drive product evolution based on customer feedback.
Candidly is an AI-driven student debt and savings optimization platform that partners with top employers and financial institutions. Founded in 2016, it is a high-growth Series B startup with a fully remote team of 70, funded by leading venture investors.
Manage the full client journey from discovery to integration, acting as the main point of contact for all concerns.
Set success metrics, monitor performance, and lead regular check-ins to ensure progress and resolve issues.
Build strong client relationships and collaborate with internal teams to ensure smooth execution and communication.
MultiplyMii is a staffing company that connects Philippine talent with US-based clients in the Home Service Industry, also offering CFO and accounting services. The company emphasizes continuous training and professional development, fostering a collaborative and client-focused culture.
Own the full post-sale lifecycle for commercial accounts, including onboarding, adoption, renewal, and expansion.
Monitor account health and usage signals to proactively surface risk and growth opportunities.
Partner cross-functionally with Sales, GTM Engineering, and Product to ensure a seamless customer journey.
Tavily builds the search engine for AI agents, connecting LLMs to high-quality web content for RAG and real-time reasoning. The company works with innovative AI teams from startups to large enterprises, fostering a fast-moving, collaborative culture.
Develop and execute strategic account plans to ensure customer success and identify growth opportunities.
Serve as the primary contact for escalated issues, collaborating internally to resolve challenges.
Conduct proactive meetings and quarterly business reviews to enhance customer retention and expansion.
Certn is a background screening company that simplifies trust through easy background checks. The company has raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and fosters a remote-first, high-performance culture with a no-jerk policy.
Build strong relationships with customers and drive product adoption to ensure satisfaction and retention.
Develop mutual value plans and identify expansion opportunities with Account Management partners.
Proactively identify account risks and collaborate with internal teams to optimize implementations.
Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. We are committed to building breakthrough software with a spark of magic, and we have put intentional focus on creating equitable workspaces for each of our employees.
Work alongside Account Managers to build and maintain client relationships and achieve goals.
Serve as main client contact, ensuring timely communication and managing project plans.
Collaborate with internal teams and vendors to source products, process orders, and maintain reports.
BAMKO designs, manufactures, and distributes promotional products and branded merchandise for global brands. With headquarters in Los Angeles and offices across four continents, it is a large firm with expertise in sourcing and product manufacturing.
Provide strategic leadership across two key client accounts in Medical Affairs and Commercial/Promotional.
Build trusted relationships with senior stakeholders and oversee delivery of complex integrated programs.
Drive commercial performance, mentor high-performing teams, and identify growth opportunities.
Nucleus Global is a global leader in the medical communications space with locations across Europe, US, and APAC, serving a portfolio of 90-plus clients. It is part of the Inizio Medical group, which includes three of the world's top medical communications companies, offering a friendly and informal working environment with opportunities for career growth.