Own a portfolio of commercial accounts across the full customer lifecycle.
Drive fast time-to-value by guiding customers through integration and best practices.
Execute renewal cycles and identify upsell and cross-sell opportunities.

Requirements:

2–4 years in customer-facing roles like CSM or Account Manager in B2B SaaS.
Comfort navigating technical conversations with developers and business stakeholders.
Familiarity with CRM and CS tooling (e.g., HubSpot, Salesforce).

Benefits:

100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan with up to 4% company match and immediate vesting.
20 weeks paid primary caregiver leave and 12 weeks for secondary caregivers.

Tavily

Tavily builds the search engine for AI agents, connecting LLMs to high-quality web content for RAG and real-time reasoning. The company works with innovative AI teams from startups to large enterprises, fostering a fast-moving, collaborative culture.

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