Customer Success Manager

Paccurate

Remote regions

US

Salary range

$90,000–$120,000/yr

Benefits

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About the Role:

  • We are expanding our Customer Success Team and looking for a Customer Success Manager.
  • You will manage a portfolio of 10-12 accounts, driving NRR and customer satisfaction.

Responsibilities:

  • Lead customer onboarding and platform implementations to reduce time-to-value.
  • Drive consistent engagement through check-ins and business reviews.
  • Identify upsell opportunities and manage contract renewals.

Benefits:

  • We offer competitive compensation, equity, and comprehensive health benefits.
  • 401K Match and meaningful opportunities for growth and development.
  • Flexibility with work from home.

Paccurate

We are the essential Packing Control System (PCS) for high-volume shippers, optimizing fulfillment operations. We are a high-impact team with a culture of curiosity, growth, and integrity.

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