New Senior Client Success Manager
Benefits
16w maternity
16w paternity
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Key Responsibilities:
- Own net revenue retention for large employer accounts, driving enrollment and expansion.
- Deliver Quarterly Business Reviews translating clinical outcomes into quantifiable ROI.
- Partner cross-functionally with Sales, Renewals, and Product to protect revenue.
Qualifications:
- 7+ years of account management or customer success in digital health or SaaS.
- Experience with large employer clients (10,000+ employees) and channel partner models.
- Strong analytical and strategic thinking skills with a proactive approach to AI tools.
We Offer:
- Competitive salary and equity, plus benefits including health insurance, parental leave, and 401k matching.
- Access to Maven platform for personal and family health care.
- A hybrid remote culture with work together days and professional development stipend.
Maven Clinic
Maven Clinic is the world's largest virtual clinic for women and families, partnering with over 2,300 employers and health plans. Founded in 2014, the company has raised over $425 million and is recognized with numerous workplace and innovation awards.