Enterprise Client Success Manager (B2B SaaS)
Benefits
Unlimited PTO
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Role Overview:
- As an Enterprise Client Success Manager, you will drive customer satisfaction, retention, and expansion among Prompt's largest customers.
- You will build strong relationships and ensure Prompt consistently delivers exceptional value and increased product adoption.
Key Responsibilities:
- Own all post-sales activities including onboarding, training, support, and account management.
- Build and nurture relationships with senior leaders, acting as a trusted advisor.
- Monitor adoption trends and proactively identify expansion opportunities.
Perks & Benefits:
- Competitive salaries, remote/hybrid environment, and potential equity compensation.
- Flexible PTO, company paid disability and life insurance, and family/medical leave.
- Medical, dental, vision, 401k, and other perks like pet insurance and fitness subscriptions.
Prompt Therapy Solutions, Inc
Prompt is revolutionizing healthcare by delivering highly automated software to rehab therapy businesses. It is the fastest growing company in the therapy EMR space with a talented, collaborative team focused on smart work and positive impact.