2 open remote positions
Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve.
Revolutionize rehab therapy practices with our leading healthcare software, designed to enhance patient care, increase practice revenue, and help reduce overhead and administrative costs through enhancing efficiencies of teams. The role is a bridge between cutting-edge technology and transformative technology that drives efficiencies and evolves the PT business, perfect for those eager to drive industry evolution.
Provide customers with weekend support via our email support channel, particularly during biweekly release cycles. Handle incoming tickets, investigate reported issues, identify trends, and collaborate with engineering to log, prioritize, and communicate about issues effectively. Act as the bridge between customer experience and product stability, ensuring a seamless experience for clinics even during fast-moving release windows.