Remote Customer service Jobs · Revenue Cycle Management

Job listings

  • Own follow-up workflows for stale, underpaid, and unpaid claims.
  • Manage paper EOB intake, organization, and posting workflows.
  • Investigate discrepancies between billed, paid, and expected reimbursement amounts.

Alpaca Health enables clinicians to become entrepreneurs, starting in autism care. We help clinicians launch and scale their own clinics by providing AI-powered software, payer contracting, and full back-office infrastructure. The company aims to shift power in healthcare away from large consolidated entities and back to clinicians.

$90,000–$110,000/yr
US Unlimited PTO

  • Lead a team of Benefit Verification, Prior Authorization, and Accounts Receivable specialists as a working supervisor, performing hands-on work while coaching and developing staff.
  • Set and uphold quality standards, develop processes and SOPs, and drive adoption of AI tools like Claude and Gemini in daily RCM workflows.
  • Partner with leadership on reporting, support escalated customer issues, and use metrics like DSO and denial rate to manage team performance and guide customer communications.

Osmind is the leading platform purpose-built for interventional psychiatry practices, such as those delivering TMS, Spravato, and ketamine treatments. The company powers operations for over 1,000 practices nationally and is growing fast, fostering a tech-forward and inclusive environment.

  • Resolve regulatory and commercial patient accounts.
  • Facilitate analysis and research of EOBs to problem solve outstanding accounts.
  • Analyze credit balances and issue refunds as necessary.

CommonSpirit Mountain Region is a healthcare organization dedicated to serving the common good through a shared mission of celebrating humankindness. Their centralized corporate service center supports hospitals and clinics through various functions like marketing, HR, and finance, with many teams offering remote work to foster a healthy work-life balance within a collaborative culture.